Managing quality : a practical guide to customer satisfaction /

Managing quality : a practical guide to customer satisfaction /

書目詳細資料
主要作者:	Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
格式:	圖書
語言:	English
出版:	New Delhi ; Thousand Oaks, CA : Sage Publications, c1999.
主題:	Total quality management. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

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