Managing quality : a practical guide to customer satisfaction /

Bibliographic Details
Main Author: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Format: Book
Language:English
Published: New Delhi ; Thousand Oaks, CA : Sage Publications, c1999.
Subjects:
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Call Number: 658.4013 MUR
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Call Number: 658.4013 MUR
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