Managing quality : a practical guide to customer satisfaction /

Managing quality : a practical guide to customer satisfaction /

Бібліографічні деталі
Автор:	Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Формат:	Книга
Мова:	English
Опубліковано:	New Delhi ; Thousand Oaks, CA : Sage Publications, c1999.
Предмети:	Total quality management. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Схожі ресурси

Customer satisfaction on service quality of EXIM Bank
за авторством: Silma, Nowshin Subah
Опубліковано: (2024)

Quality : from customer needs to customer satisfaction /
за авторством: Bergman, Bo, 1943-
Опубліковано: (1994)

Total quality management of Youngone High tech Sportswear Industries Ltd
за авторством: Rahman, Md.Mizanur
Опубліковано: (2019)

Essentials of total quality management /
за авторством: Mannan, M.A
Опубліковано: (2007)

The quality movement : what total quality management is really all about! /
за авторством: Drummond, Helga
Опубліковано: (1992)

Towards quality questions /
за авторством: Singh, Pritam
Опубліковано: (1996)

Understanding total quality management in a week /
за авторством: Macdonald, John
Опубліковано: (2003)

Quality management practices at SEBPO
за авторством: Chowdhury, Md.Farhanul Islam
Опубліковано: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
за авторством: Akhter, Ferdousi
Опубліковано: (2024)

The management and control of quality /
за авторством: Evans, James R. (James Robert), 1950-
Опубліковано: (2002)

Total quality in research and development /
за авторством: McLaughlin, Gregory C.
Опубліковано: (1998)

Quality in action : 93 lessons in leadership, participation, and measurement /
за авторством: Townsend, Patrick L.
Опубліковано: (1992)

Total quality management /
Опубліковано: (2017)

Total quality management /
за авторством: Suganthi, L.
Опубліковано: (2016)

Total quality in managing human resources /
за авторством: Petrick, Joseph A., 1946-
Опубліковано: (1995)

Quality management for organizational excellence : introduction to total quality /
за авторством: Goetsch, David L.
Опубліковано: (2016)

Implementing and sustaining total quality management in health care /
за авторством: Koch, Hugh C. H.
Опубліковано: (1992)

Total quality management : strategies and techniques proven at today's most successful companies /
за авторством: George, Stephen, 1948-
Опубліковано: (1998)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
за авторством: Jahan, Samiah
Опубліковано: (2024)

The TQM transformation : a model for organizational change /
Опубліковано: (1992)

Operations management in a week /
за авторством: Naughton, Sean
Опубліковано: (1999)

Quality information systems /
за авторством: Zahedi, Fatemeh, 1945-
Опубліковано: (1995)

Production and operations management : total quality and responsiveness /
за авторством: Noori, Hamid
Опубліковано: (1995)

DK managing for excellence /
Опубліковано: (2001)

Customer satisfaction of Triangle Services Limited
за авторством: Islam, Mohammad Saiful
Опубліковано: (2024)

Making TQM work /
за авторством: Sadgrove, Kit
Опубліковано: (1997)

Measuring customer satisfaction on the services of HSBC during Covid-19
за авторством: Binte Iqbal, Sayma
Опубліковано: (2023)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
за авторством: Humaira, Nowrin
Опубліковано: (2024)

Total quality management in education /
за авторством: Sallis, Edward
Опубліковано: (2002)

Customer satisfaction of e-commerce in Bangladesh
за авторством: Nobin, Kamran Hossain
Опубліковано: (2017)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
за авторством: Dhar, Showmik
Опубліковано: (2018)

Customer satisfaction and user interface of Hungrynaki.com
Опубліковано: (2018)

Caring for children: a model of healthcare service quality in Bangladesh
за авторством: Andaleeb, Syed Saad
Опубліковано: (2016)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
за авторством: Tanny, Anisha
Опубліковано: (2019)

Customer satisfaction of UCBL
за авторством: Maksud, Aquib
Опубліковано: (2021)

Factors influencing customer satisfaction in Grameenphone
за авторством: Deepta, Aqib Wassy
Опубліковано: (2019)

Towards managerial excellence /
Опубліковано: (1996)

Evaluation of consumer good product through analysis of quality function deployment and quality factors: A study of Horlicks Bangladesh.
за авторством: Lama, Debendra
Опубліковано: (2019)

Customer satisfaction of Berger Paints Bangladesh Limited
за авторством: Zaman, Md. Sanjid
Опубліковано: (2021)

Lessons in Six Sigma : 72 must-know truths for managers /
за авторством: Sarkar, Debashis
Опубліковано: (2004)