Managing quality : a practical guide to customer satisfaction /
Κύριος συγγραφέας: | Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932- |
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Μορφή: | Βιβλίο |
Γλώσσα: | English |
Έκδοση: |
New Delhi ; Thousand Oaks, CA :
Sage Publications,
c1999.
|
Θέματα: | |
Classic Catalogue: | View this record in Classic Catalogue |
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