Managing quality : a practical guide to customer satisfaction /

Managing quality : a practical guide to customer satisfaction /

Bibliografiske detaljer
Hovedforfatter:	Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Format:	Bog
Sprog:	English
Udgivet:	New Delhi ; Thousand Oaks, CA : Sage Publications, c1999.
Fag:	Total quality management. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Lignende værker

Customer satisfaction on service quality of EXIM Bank
af: Silma, Nowshin Subah
Udgivet: (2024)

Quality : from customer needs to customer satisfaction /
af: Bergman, Bo, 1943-
Udgivet: (1994)

Total quality management of Youngone High tech Sportswear Industries Ltd
af: Rahman, Md.Mizanur
Udgivet: (2019)

Essentials of total quality management /
af: Mannan, M.A
Udgivet: (2007)

The quality movement : what total quality management is really all about! /
af: Drummond, Helga
Udgivet: (1992)

Towards quality questions /
af: Singh, Pritam
Udgivet: (1996)

Understanding total quality management in a week /
af: Macdonald, John
Udgivet: (2003)

Quality management practices at SEBPO
af: Chowdhury, Md.Farhanul Islam
Udgivet: (2024)

Quality of content and services increase customer satisfaction and repeat purchase
af: Akhter, Ferdousi
Udgivet: (2024)

The management and control of quality /
af: Evans, James R. (James Robert), 1950-
Udgivet: (2002)

Total quality in research and development /
af: McLaughlin, Gregory C.
Udgivet: (1998)

Quality in action : 93 lessons in leadership, participation, and measurement /
af: Townsend, Patrick L.
Udgivet: (1992)

Total quality management /
Udgivet: (2017)

Total quality management /
af: Suganthi, L.
Udgivet: (2016)

Total quality in managing human resources /
af: Petrick, Joseph A., 1946-
Udgivet: (1995)

Quality management for organizational excellence : introduction to total quality /
af: Goetsch, David L.
Udgivet: (2016)

Implementing and sustaining total quality management in health care /
af: Koch, Hugh C. H.
Udgivet: (1992)

Total quality management : strategies and techniques proven at today's most successful companies /
af: George, Stephen, 1948-
Udgivet: (1998)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
af: Jahan, Samiah
Udgivet: (2024)

The TQM transformation : a model for organizational change /
Udgivet: (1992)

Operations management in a week /
af: Naughton, Sean
Udgivet: (1999)

Quality information systems /
af: Zahedi, Fatemeh, 1945-
Udgivet: (1995)

Production and operations management : total quality and responsiveness /
af: Noori, Hamid
Udgivet: (1995)

DK managing for excellence /
Udgivet: (2001)

Customer satisfaction of Triangle Services Limited
af: Islam, Mohammad Saiful
Udgivet: (2024)

Making TQM work /
af: Sadgrove, Kit
Udgivet: (1997)

Measuring customer satisfaction on the services of HSBC during Covid-19
af: Binte Iqbal, Sayma
Udgivet: (2023)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
af: Humaira, Nowrin
Udgivet: (2024)

Total quality management in education /
af: Sallis, Edward
Udgivet: (2002)

Customer satisfaction of e-commerce in Bangladesh
af: Nobin, Kamran Hossain
Udgivet: (2017)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
af: Dhar, Showmik
Udgivet: (2018)

Customer satisfaction and user interface of Hungrynaki.com
Udgivet: (2018)

Caring for children: a model of healthcare service quality in Bangladesh
af: Andaleeb, Syed Saad
Udgivet: (2016)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
af: Tanny, Anisha
Udgivet: (2019)

Customer satisfaction of UCBL
af: Maksud, Aquib
Udgivet: (2021)

Factors influencing customer satisfaction in Grameenphone
af: Deepta, Aqib Wassy
Udgivet: (2019)

Towards managerial excellence /
Udgivet: (1996)

Evaluation of consumer good product through analysis of quality function deployment and quality factors: A study of Horlicks Bangladesh.
af: Lama, Debendra
Udgivet: (2019)

Customer satisfaction of Berger Paints Bangladesh Limited
af: Zaman, Md. Sanjid
Udgivet: (2021)

Lessons in Six Sigma : 72 must-know truths for managers /
af: Sarkar, Debashis
Udgivet: (2004)