Service Quality: New Directions in Theory and Practice
| Prif Awdur: | |
|---|---|
| Fformat: | Electronig eLyfr |
| Iaith: | English |
| Cyhoeddwyd: |
SAGE,
15-Nov-93
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| Pynciau: | |
| Mynediad Ar-lein: | Full text available on SAGE[19-Jun-12] Off-campus access |