Living Service : How to deliver the service of the future today : How to deliver the service of the future today
| Auteur principal: | |
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| Format: | Électronique eBook |
| Langue: | English |
| Publié: |
Pearson Education UK,
2/2/10
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| Édition: | 1 |
| Collection: | Financial Times
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| Sujets: | |
| Accès en ligne: | Full text available on Pearson Off-campus access |