Living Service : How to deliver the service of the future today : How to deliver the service of the future today
| Main Author: | |
|---|---|
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Pearson Education UK,
2/2/10
|
| Edition: | 1 |
| Series: | Financial Times
|
| Subjects: | |
| Online Access: | Full text available on Pearson Off-campus access |