Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bibliografische gegevens
Hoofdauteur:	King, Brett, 1968-
Formaat:	Boek
Taal:	English
Gepubliceerd in:	Singapore : Marshall Cavendish Business, c2010 [reprinted 2012].
Onderwerpen:	Banks and banking > Customer services. Bank management. Financial services industry. Banks and banking > Technological innovations. Banks and banking > Forecasting.
Classic Catalogue:	View this record in Classic Catalogue

Gelijkaardige items

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
door: Seraj, Anika Binte
Gepubliceerd in: (2018)

Impact of e-services on general banking of SBAC bank
door: Idid, Md. Rehanul Amin
Gepubliceerd in: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
door: Jihan, Jaky All Naiem
Gepubliceerd in: (2024)

General banking & customer service of first security Islami Bank Limited
door: Mahi, Tasnim Kabir
Gepubliceerd in: (2024)

The impact of financial literacy workshops on customer understanding of banking products and services
door: Tamang, Pramita
Gepubliceerd in: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
door: Rashid, Kamrun Nahar
Gepubliceerd in: (2019)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
door: Sadia, Safa
Gepubliceerd in: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
door: Alam, Farzana
Gepubliceerd in: (2022)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
door: Talukder, Shuvojyoti
Gepubliceerd in: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
door: Ahmed, Nafisa
Gepubliceerd in: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
door: Abdullah, Zakir
Gepubliceerd in: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
door: Haque, Tasfin Iftekharul
Gepubliceerd in: (2019)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
door: Kakon, Noshin Sharmila
Gepubliceerd in: (2022)

Customer satisfaction on services of Sonali bank Limited
door: Akib, Ahanak
Gepubliceerd in: (2022)

Customer satisfaction on customer services of UCB Bank
door: Afroz, Ridita
Gepubliceerd in: (2023)

Analysis on the core financial services offered at Sonali Bank Ltd
door: Ira, Faiza Nuren
Gepubliceerd in: (2024)

General banking of - Bank Asia Limited: a study on Shyamoli branch
door: Ahammed, Fatima
Gepubliceerd in: (2019)

Customer service and satisfaction of Janata Bank
door: Nayeem, Jannatul
Gepubliceerd in: (2019)

Customer service and satisfaction of Prime Bank Limited
door: Saba, Husnus
Gepubliceerd in: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
door: Shafi, Md. Rafi
Gepubliceerd in: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
door: Biswas, Soumithra
Gepubliceerd in: (2023)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
door: Kabir, Syed Mohiminul
Gepubliceerd in: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
door: Alam, Tasnova
Gepubliceerd in: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
door: Naureen, Sabah
Gepubliceerd in: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
door: Nova, Sanjana Azad
Gepubliceerd in: (2023)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
door: Shafin, Md. Shahriar Kabir
Gepubliceerd in: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
door: Mahnaz, Samanta
Gepubliceerd in: (2019)

General banking and digitalization through the lenses of customer
door: Tasnuva, Rudainah
Gepubliceerd in: (2024)

Mobile financial service of bKash with app
door: Shabuj, Md. Shariful Alam
Gepubliceerd in: (2022)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
door: Babai, Md. Preyanker Syed
Gepubliceerd in: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
door: Fardous, Farhin
Gepubliceerd in: (2021)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
door: Bithi, Sabekun Nahar
Gepubliceerd in: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
door: Tasnim, Zarin
Gepubliceerd in: (2022)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
door: Sharmin, Shaila
Gepubliceerd in: (2024)

Assessing the effectiveness of specialized banking services (women banking, school banking, youth banking) at One Bank Limited
door: Mahmood, Fariha
Gepubliceerd in: (2022)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
door: Tarif, Moin Sallee Uddin
Gepubliceerd in: (2024)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
door: Saha, Samit
Gepubliceerd in: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
door: Kabir, Md. Rezwanul
Gepubliceerd in: (2020)

Retail banking & customer service activities of BRAC Bank Ltd
door: Andrews, Christer
Gepubliceerd in: (2016)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
door: Fariha, Rishad
Gepubliceerd in: (2020)