Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bank 2.0 : how customer behaviour and technology will change the future of financial services /

ग्रंथसूची विवरण
मुख्य लेखक:	King, Brett, 1968-
स्वरूप:	पुस्तक
भाषा:	English
प्रकाशित:	Singapore : Marshall Cavendish Business, c2010 [reprinted 2012].
विषय:	Banks and banking > Customer services. Bank management. Financial services industry. Banks and banking > Technological innovations. Banks and banking > Forecasting.
Classic Catalogue:	View this record in Classic Catalogue

समान संसाधन

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
द्वारा: Seraj, Anika Binte
प्रकाशित: (2018)

Impact of e-services on general banking of SBAC bank
द्वारा: Idid, Md. Rehanul Amin
प्रकाशित: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
द्वारा: Jihan, Jaky All Naiem
प्रकाशित: (2024)

General banking & customer service of first security Islami Bank Limited
द्वारा: Mahi, Tasnim Kabir
प्रकाशित: (2024)

The impact of financial literacy workshops on customer understanding of banking products and services
द्वारा: Tamang, Pramita
प्रकाशित: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
द्वारा: Rashid, Kamrun Nahar
प्रकाशित: (2019)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
द्वारा: Sadia, Safa
प्रकाशित: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
द्वारा: Alam, Farzana
प्रकाशित: (2022)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
द्वारा: Talukder, Shuvojyoti
प्रकाशित: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
द्वारा: Ahmed, Nafisa
प्रकाशित: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
द्वारा: Abdullah, Zakir
प्रकाशित: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
द्वारा: Haque, Tasfin Iftekharul
प्रकाशित: (2019)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
द्वारा: Kakon, Noshin Sharmila
प्रकाशित: (2022)

Customer satisfaction on services of Sonali bank Limited
द्वारा: Akib, Ahanak
प्रकाशित: (2022)

Customer satisfaction on customer services of UCB Bank
द्वारा: Afroz, Ridita
प्रकाशित: (2023)

Analysis on the core financial services offered at Sonali Bank Ltd
द्वारा: Ira, Faiza Nuren
प्रकाशित: (2024)

General banking of - Bank Asia Limited: a study on Shyamoli branch
द्वारा: Ahammed, Fatima
प्रकाशित: (2019)

Customer service and satisfaction of Janata Bank
द्वारा: Nayeem, Jannatul
प्रकाशित: (2019)

Customer service and satisfaction of Prime Bank Limited
द्वारा: Saba, Husnus
प्रकाशित: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
द्वारा: Shafi, Md. Rafi
प्रकाशित: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
द्वारा: Biswas, Soumithra
प्रकाशित: (2023)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
द्वारा: Kabir, Syed Mohiminul
प्रकाशित: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
द्वारा: Alam, Tasnova
प्रकाशित: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
द्वारा: Naureen, Sabah
प्रकाशित: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
द्वारा: Nova, Sanjana Azad
प्रकाशित: (2023)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
द्वारा: Shafin, Md. Shahriar Kabir
प्रकाशित: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
द्वारा: Mahnaz, Samanta
प्रकाशित: (2019)

General banking and digitalization through the lenses of customer
द्वारा: Tasnuva, Rudainah
प्रकाशित: (2024)

Mobile financial service of bKash with app
द्वारा: Shabuj, Md. Shariful Alam
प्रकाशित: (2022)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
द्वारा: Babai, Md. Preyanker Syed
प्रकाशित: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
द्वारा: Fardous, Farhin
प्रकाशित: (2021)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
द्वारा: Bithi, Sabekun Nahar
प्रकाशित: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
द्वारा: Tasnim, Zarin
प्रकाशित: (2022)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
द्वारा: Sharmin, Shaila
प्रकाशित: (2024)

Assessing the effectiveness of specialized banking services (women banking, school banking, youth banking) at One Bank Limited
द्वारा: Mahmood, Fariha
प्रकाशित: (2022)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
द्वारा: Tarif, Moin Sallee Uddin
प्रकाशित: (2024)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
द्वारा: Saha, Samit
प्रकाशित: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
द्वारा: Kabir, Md. Rezwanul
प्रकाशित: (2020)

Retail banking & customer service activities of BRAC Bank Ltd
द्वारा: Andrews, Christer
प्रकाशित: (2016)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
द्वारा: Fariha, Rishad
प्रकाशित: (2020)