Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	King, Brett, 1968-
Formáid:	LEABHAR
Teanga:	English
Foilsithe / Cruthaithe:	Singapore : Marshall Cavendish Business, c2010 [reprinted 2012].
Ábhair:	Banks and banking > Customer services. Bank management. Financial services industry. Banks and banking > Technological innovations. Banks and banking > Forecasting.
Classic Catalogue:	View this record in Classic Catalogue

Míreanna comhchosúla

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
de réir: Seraj, Anika Binte
Foilsithe / Cruthaithe: (2018)

Impact of e-services on general banking of SBAC bank
de réir: Idid, Md. Rehanul Amin
Foilsithe / Cruthaithe: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
de réir: Jihan, Jaky All Naiem
Foilsithe / Cruthaithe: (2024)

General banking & customer service of first security Islami Bank Limited
de réir: Mahi, Tasnim Kabir
Foilsithe / Cruthaithe: (2024)

The impact of financial literacy workshops on customer understanding of banking products and services
de réir: Tamang, Pramita
Foilsithe / Cruthaithe: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
de réir: Rashid, Kamrun Nahar
Foilsithe / Cruthaithe: (2019)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
de réir: Sadia, Safa
Foilsithe / Cruthaithe: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
de réir: Alam, Farzana
Foilsithe / Cruthaithe: (2022)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
de réir: Talukder, Shuvojyoti
Foilsithe / Cruthaithe: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
de réir: Ahmed, Nafisa
Foilsithe / Cruthaithe: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
de réir: Abdullah, Zakir
Foilsithe / Cruthaithe: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
de réir: Haque, Tasfin Iftekharul
Foilsithe / Cruthaithe: (2019)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
de réir: Kakon, Noshin Sharmila
Foilsithe / Cruthaithe: (2022)

Customer satisfaction on services of Sonali bank Limited
de réir: Akib, Ahanak
Foilsithe / Cruthaithe: (2022)

Customer satisfaction on customer services of UCB Bank
de réir: Afroz, Ridita
Foilsithe / Cruthaithe: (2023)

Analysis on the core financial services offered at Sonali Bank Ltd
de réir: Ira, Faiza Nuren
Foilsithe / Cruthaithe: (2024)

General banking of - Bank Asia Limited: a study on Shyamoli branch
de réir: Ahammed, Fatima
Foilsithe / Cruthaithe: (2019)

Customer service and satisfaction of Janata Bank
de réir: Nayeem, Jannatul
Foilsithe / Cruthaithe: (2019)

Customer service and satisfaction of Prime Bank Limited
de réir: Saba, Husnus
Foilsithe / Cruthaithe: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
de réir: Shafi, Md. Rafi
Foilsithe / Cruthaithe: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
de réir: Biswas, Soumithra
Foilsithe / Cruthaithe: (2023)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
de réir: Kabir, Syed Mohiminul
Foilsithe / Cruthaithe: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
de réir: Alam, Tasnova
Foilsithe / Cruthaithe: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
de réir: Naureen, Sabah
Foilsithe / Cruthaithe: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
de réir: Nova, Sanjana Azad
Foilsithe / Cruthaithe: (2023)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
de réir: Shafin, Md. Shahriar Kabir
Foilsithe / Cruthaithe: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
de réir: Mahnaz, Samanta
Foilsithe / Cruthaithe: (2019)

General banking and digitalization through the lenses of customer
de réir: Tasnuva, Rudainah
Foilsithe / Cruthaithe: (2024)

Mobile financial service of bKash with app
de réir: Shabuj, Md. Shariful Alam
Foilsithe / Cruthaithe: (2022)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
de réir: Babai, Md. Preyanker Syed
Foilsithe / Cruthaithe: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
de réir: Fardous, Farhin
Foilsithe / Cruthaithe: (2021)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
de réir: Bithi, Sabekun Nahar
Foilsithe / Cruthaithe: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
de réir: Tasnim, Zarin
Foilsithe / Cruthaithe: (2022)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
de réir: Sharmin, Shaila
Foilsithe / Cruthaithe: (2024)

Assessing the effectiveness of specialized banking services (women banking, school banking, youth banking) at One Bank Limited
de réir: Mahmood, Fariha
Foilsithe / Cruthaithe: (2022)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
de réir: Tarif, Moin Sallee Uddin
Foilsithe / Cruthaithe: (2024)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
de réir: Saha, Samit
Foilsithe / Cruthaithe: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
de réir: Kabir, Md. Rezwanul
Foilsithe / Cruthaithe: (2020)

Retail banking & customer service activities of BRAC Bank Ltd
de réir: Andrews, Christer
Foilsithe / Cruthaithe: (2016)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
de réir: Fariha, Rishad
Foilsithe / Cruthaithe: (2020)