Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bibliografiset tiedot
Päätekijä:	King, Brett, 1968-
Aineistotyyppi:	Kirja
Kieli:	English
Julkaistu:	Singapore : Marshall Cavendish Business, c2010 [reprinted 2012].
Aiheet:	Banks and banking > Customer services. Bank management. Financial services industry. Banks and banking > Technological innovations. Banks and banking > Forecasting.
Classic Catalogue:	View this record in Classic Catalogue

Samankaltaisia teoksia

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
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Impact of e-services on general banking of SBAC bank
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Julkaistu: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
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General banking & customer service of first security Islami Bank Limited
Tekijä: Mahi, Tasnim Kabir
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The impact of financial literacy workshops on customer understanding of banking products and services
Tekijä: Tamang, Pramita
Julkaistu: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
Tekijä: Rashid, Kamrun Nahar
Julkaistu: (2019)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
Tekijä: Sadia, Safa
Julkaistu: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
Tekijä: Alam, Farzana
Julkaistu: (2022)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
Tekijä: Talukder, Shuvojyoti
Julkaistu: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
Tekijä: Ahmed, Nafisa
Julkaistu: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
Tekijä: Abdullah, Zakir
Julkaistu: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
Tekijä: Haque, Tasfin Iftekharul
Julkaistu: (2019)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
Tekijä: Kakon, Noshin Sharmila
Julkaistu: (2022)

Customer satisfaction on services of Sonali bank Limited
Tekijä: Akib, Ahanak
Julkaistu: (2022)

Customer satisfaction on customer services of UCB Bank
Tekijä: Afroz, Ridita
Julkaistu: (2023)

Analysis on the core financial services offered at Sonali Bank Ltd
Tekijä: Ira, Faiza Nuren
Julkaistu: (2024)

General banking of - Bank Asia Limited: a study on Shyamoli branch
Tekijä: Ahammed, Fatima
Julkaistu: (2019)

Customer service and satisfaction of Janata Bank
Tekijä: Nayeem, Jannatul
Julkaistu: (2019)

Customer service and satisfaction of Prime Bank Limited
Tekijä: Saba, Husnus
Julkaistu: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
Tekijä: Shafi, Md. Rafi
Julkaistu: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
Tekijä: Biswas, Soumithra
Julkaistu: (2023)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
Tekijä: Kabir, Syed Mohiminul
Julkaistu: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
Tekijä: Alam, Tasnova
Julkaistu: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
Tekijä: Naureen, Sabah
Julkaistu: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
Tekijä: Nova, Sanjana Azad
Julkaistu: (2023)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
Tekijä: Shafin, Md. Shahriar Kabir
Julkaistu: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
Tekijä: Mahnaz, Samanta
Julkaistu: (2019)

General banking and digitalization through the lenses of customer
Tekijä: Tasnuva, Rudainah
Julkaistu: (2024)

Mobile financial service of bKash with app
Tekijä: Shabuj, Md. Shariful Alam
Julkaistu: (2022)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
Tekijä: Babai, Md. Preyanker Syed
Julkaistu: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
Tekijä: Fardous, Farhin
Julkaistu: (2021)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
Tekijä: Bithi, Sabekun Nahar
Julkaistu: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
Tekijä: Tasnim, Zarin
Julkaistu: (2022)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
Tekijä: Sharmin, Shaila
Julkaistu: (2024)

Assessing the effectiveness of specialized banking services (women banking, school banking, youth banking) at One Bank Limited
Tekijä: Mahmood, Fariha
Julkaistu: (2022)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
Tekijä: Tarif, Moin Sallee Uddin
Julkaistu: (2024)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
Tekijä: Saha, Samit
Julkaistu: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
Tekijä: Kabir, Md. Rezwanul
Julkaistu: (2020)

Retail banking & customer service activities of BRAC Bank Ltd
Tekijä: Andrews, Christer
Julkaistu: (2016)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
Tekijä: Fariha, Rishad
Julkaistu: (2020)