Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Xehetasun bibliografikoak
Egile nagusia:	King, Brett, 1968-
Formatua:	Liburua
Hizkuntza:	English
Argitaratua:	Singapore : Marshall Cavendish Business, c2010 [reprinted 2012].
Gaiak:	Banks and banking > Customer services. Bank management. Financial services industry. Banks and banking > Technological innovations. Banks and banking > Forecasting.
Classic Catalogue:	View this record in Classic Catalogue

Antzeko izenburuak

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
nork: Seraj, Anika Binte
Argitaratua: (2018)

Impact of e-services on general banking of SBAC bank
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Argitaratua: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
nork: Jihan, Jaky All Naiem
Argitaratua: (2024)

General banking & customer service of first security Islami Bank Limited
nork: Mahi, Tasnim Kabir
Argitaratua: (2024)

The impact of financial literacy workshops on customer understanding of banking products and services
nork: Tamang, Pramita
Argitaratua: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
nork: Rashid, Kamrun Nahar
Argitaratua: (2019)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
nork: Sadia, Safa
Argitaratua: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
nork: Alam, Farzana
Argitaratua: (2022)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
nork: Talukder, Shuvojyoti
Argitaratua: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
nork: Ahmed, Nafisa
Argitaratua: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
nork: Abdullah, Zakir
Argitaratua: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
nork: Haque, Tasfin Iftekharul
Argitaratua: (2019)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
nork: Kakon, Noshin Sharmila
Argitaratua: (2022)

Customer satisfaction on services of Sonali bank Limited
nork: Akib, Ahanak
Argitaratua: (2022)

Customer satisfaction on customer services of UCB Bank
nork: Afroz, Ridita
Argitaratua: (2023)

Analysis on the core financial services offered at Sonali Bank Ltd
nork: Ira, Faiza Nuren
Argitaratua: (2024)

General banking of - Bank Asia Limited: a study on Shyamoli branch
nork: Ahammed, Fatima
Argitaratua: (2019)

Customer service and satisfaction of Janata Bank
nork: Nayeem, Jannatul
Argitaratua: (2019)

Customer service and satisfaction of Prime Bank Limited
nork: Saba, Husnus
Argitaratua: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
nork: Shafi, Md. Rafi
Argitaratua: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
nork: Biswas, Soumithra
Argitaratua: (2023)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
nork: Kabir, Syed Mohiminul
Argitaratua: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
nork: Alam, Tasnova
Argitaratua: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
nork: Naureen, Sabah
Argitaratua: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
nork: Nova, Sanjana Azad
Argitaratua: (2023)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
nork: Shafin, Md. Shahriar Kabir
Argitaratua: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
nork: Mahnaz, Samanta
Argitaratua: (2019)

General banking and digitalization through the lenses of customer
nork: Tasnuva, Rudainah
Argitaratua: (2024)

Mobile financial service of bKash with app
nork: Shabuj, Md. Shariful Alam
Argitaratua: (2022)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
nork: Babai, Md. Preyanker Syed
Argitaratua: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
nork: Fardous, Farhin
Argitaratua: (2021)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
nork: Bithi, Sabekun Nahar
Argitaratua: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
nork: Tasnim, Zarin
Argitaratua: (2022)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
nork: Sharmin, Shaila
Argitaratua: (2024)

Assessing the effectiveness of specialized banking services (women banking, school banking, youth banking) at One Bank Limited
nork: Mahmood, Fariha
Argitaratua: (2022)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
nork: Tarif, Moin Sallee Uddin
Argitaratua: (2024)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
nork: Saha, Samit
Argitaratua: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
nork: Kabir, Md. Rezwanul
Argitaratua: (2020)

Retail banking & customer service activities of BRAC Bank Ltd
nork: Andrews, Christer
Argitaratua: (2016)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
nork: Fariha, Rishad
Argitaratua: (2020)