Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Detalles Bibliográficos
Autor principal:	King, Brett, 1968-
Formato:	Libro
Lenguaje:	English
Publicado:	Singapore : Marshall Cavendish Business, c2010 [reprinted 2012].
Materias:	Banks and banking > Customer services. Bank management. Financial services industry. Banks and banking > Technological innovations. Banks and banking > Forecasting.
Classic Catalogue:	View this record in Classic Catalogue

Ejemplares similares

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
por: Seraj, Anika Binte
Publicado: (2018)

Impact of e-services on general banking of SBAC bank
por: Idid, Md. Rehanul Amin
Publicado: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
por: Jihan, Jaky All Naiem
Publicado: (2024)

General banking & customer service of first security Islami Bank Limited
por: Mahi, Tasnim Kabir
Publicado: (2024)

The impact of financial literacy workshops on customer understanding of banking products and services
por: Tamang, Pramita
Publicado: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
por: Rashid, Kamrun Nahar
Publicado: (2019)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
por: Sadia, Safa
Publicado: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
por: Alam, Farzana
Publicado: (2022)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
por: Talukder, Shuvojyoti
Publicado: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
por: Ahmed, Nafisa
Publicado: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
por: Abdullah, Zakir
Publicado: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
por: Haque, Tasfin Iftekharul
Publicado: (2019)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
por: Kakon, Noshin Sharmila
Publicado: (2022)

Customer satisfaction on services of Sonali bank Limited
por: Akib, Ahanak
Publicado: (2022)

Customer satisfaction on customer services of UCB Bank
por: Afroz, Ridita
Publicado: (2023)

Analysis on the core financial services offered at Sonali Bank Ltd
por: Ira, Faiza Nuren
Publicado: (2024)

General banking of - Bank Asia Limited: a study on Shyamoli branch
por: Ahammed, Fatima
Publicado: (2019)

Customer service and satisfaction of Janata Bank
por: Nayeem, Jannatul
Publicado: (2019)

Customer service and satisfaction of Prime Bank Limited
por: Saba, Husnus
Publicado: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
por: Shafi, Md. Rafi
Publicado: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
por: Biswas, Soumithra
Publicado: (2023)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
por: Kabir, Syed Mohiminul
Publicado: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
por: Alam, Tasnova
Publicado: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
por: Naureen, Sabah
Publicado: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
por: Nova, Sanjana Azad
Publicado: (2023)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
por: Shafin, Md. Shahriar Kabir
Publicado: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
por: Mahnaz, Samanta
Publicado: (2019)

General banking and digitalization through the lenses of customer
por: Tasnuva, Rudainah
Publicado: (2024)

Mobile financial service of bKash with app
por: Shabuj, Md. Shariful Alam
Publicado: (2022)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
por: Babai, Md. Preyanker Syed
Publicado: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
por: Fardous, Farhin
Publicado: (2021)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
por: Bithi, Sabekun Nahar
Publicado: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
por: Tasnim, Zarin
Publicado: (2022)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
por: Sharmin, Shaila
Publicado: (2024)

Assessing the effectiveness of specialized banking services (women banking, school banking, youth banking) at One Bank Limited
por: Mahmood, Fariha
Publicado: (2022)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
por: Tarif, Moin Sallee Uddin
Publicado: (2024)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
por: Saha, Samit
Publicado: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
por: Kabir, Md. Rezwanul
Publicado: (2020)

Retail banking & customer service activities of BRAC Bank Ltd
por: Andrews, Christer
Publicado: (2016)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
por: Fariha, Rishad
Publicado: (2020)