Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Manylion Llyfryddiaeth
Prif Awdur:	King, Brett, 1968-
Fformat:	Llyfr
Iaith:	English
Cyhoeddwyd:	Singapore : Marshall Cavendish Business, c2010 [reprinted 2012].
Pynciau:	Banks and banking > Customer services. Bank management. Financial services industry. Banks and banking > Technological innovations. Banks and banking > Forecasting.
Classic Catalogue:	View this record in Classic Catalogue

Eitemau Tebyg

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
gan: Seraj, Anika Binte
Cyhoeddwyd: (2018)

Impact of e-services on general banking of SBAC bank
gan: Idid, Md. Rehanul Amin
Cyhoeddwyd: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
gan: Jihan, Jaky All Naiem
Cyhoeddwyd: (2024)

General banking & customer service of first security Islami Bank Limited
gan: Mahi, Tasnim Kabir
Cyhoeddwyd: (2024)

The impact of financial literacy workshops on customer understanding of banking products and services
gan: Tamang, Pramita
Cyhoeddwyd: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
gan: Rashid, Kamrun Nahar
Cyhoeddwyd: (2019)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
gan: Sadia, Safa
Cyhoeddwyd: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
gan: Alam, Farzana
Cyhoeddwyd: (2022)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
gan: Talukder, Shuvojyoti
Cyhoeddwyd: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
gan: Ahmed, Nafisa
Cyhoeddwyd: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
gan: Abdullah, Zakir
Cyhoeddwyd: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
gan: Haque, Tasfin Iftekharul
Cyhoeddwyd: (2019)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
gan: Kakon, Noshin Sharmila
Cyhoeddwyd: (2022)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

Analysis on the core financial services offered at Sonali Bank Ltd
gan: Ira, Faiza Nuren
Cyhoeddwyd: (2024)

General banking of - Bank Asia Limited: a study on Shyamoli branch
gan: Ahammed, Fatima
Cyhoeddwyd: (2019)

Customer service and satisfaction of Janata Bank
gan: Nayeem, Jannatul
Cyhoeddwyd: (2019)

Customer service and satisfaction of Prime Bank Limited
gan: Saba, Husnus
Cyhoeddwyd: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
gan: Shafi, Md. Rafi
Cyhoeddwyd: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
gan: Biswas, Soumithra
Cyhoeddwyd: (2023)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
gan: Kabir, Syed Mohiminul
Cyhoeddwyd: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
gan: Alam, Tasnova
Cyhoeddwyd: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
gan: Naureen, Sabah
Cyhoeddwyd: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
gan: Nova, Sanjana Azad
Cyhoeddwyd: (2023)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
gan: Shafin, Md. Shahriar Kabir
Cyhoeddwyd: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
gan: Mahnaz, Samanta
Cyhoeddwyd: (2019)

General banking and digitalization through the lenses of customer
gan: Tasnuva, Rudainah
Cyhoeddwyd: (2024)

Mobile financial service of bKash with app
gan: Shabuj, Md. Shariful Alam
Cyhoeddwyd: (2022)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
gan: Babai, Md. Preyanker Syed
Cyhoeddwyd: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
gan: Bithi, Sabekun Nahar
Cyhoeddwyd: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
gan: Tasnim, Zarin
Cyhoeddwyd: (2022)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
gan: Sharmin, Shaila
Cyhoeddwyd: (2024)

Assessing the effectiveness of specialized banking services (women banking, school banking, youth banking) at One Bank Limited
gan: Mahmood, Fariha
Cyhoeddwyd: (2022)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
gan: Tarif, Moin Sallee Uddin
Cyhoeddwyd: (2024)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
gan: Saha, Samit
Cyhoeddwyd: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
gan: Kabir, Md. Rezwanul
Cyhoeddwyd: (2020)

Retail banking & customer service activities of BRAC Bank Ltd
gan: Andrews, Christer
Cyhoeddwyd: (2016)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
gan: Fariha, Rishad
Cyhoeddwyd: (2020)