Bank 2.0 : how customer behaviour and technology will change the future of financial services /

Bank 2.0 : how customer behaviour and technology will change the future of financial services /

গ্রন্থ-পঞ্জীর বিবরন
প্রধান লেখক:	King, Brett, 1968-
বিন্যাস:	গ্রন্থ
ভাষা:	English
প্রকাশিত:	Singapore : Marshall Cavendish Business, c2010 [reprinted 2012].
বিষয়গুলি:	Banks and banking > Customer services. Bank management. Financial services industry. Banks and banking > Technological innovations. Banks and banking > Forecasting.
Classic Catalogue:	View this record in Classic Catalogue

অনুরূপ উপাদানগুলি

Measuring of employee satisfaction of customer service department in Bank Asia Limited : a study on Satmasjid Road Branch
অনুযায়ী: Seraj, Anika Binte
প্রকাশিত: (2018)

Impact of e-services on general banking of SBAC bank
অনুযায়ী: Idid, Md. Rehanul Amin
প্রকাশিত: (2024)

Customer service and satisfaction analysis at Prime Bank Ltd.
অনুযায়ী: Jihan, Jaky All Naiem
প্রকাশিত: (2024)

General banking & customer service of first security Islami Bank Limited
অনুযায়ী: Mahi, Tasnim Kabir
প্রকাশিত: (2024)

The impact of financial literacy workshops on customer understanding of banking products and services
অনুযায়ী: Tamang, Pramita
প্রকাশিত: (2024)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
অনুযায়ী: Rashid, Kamrun Nahar
প্রকাশিত: (2019)

Improving customer service and satisfaction of National Bank Limited (NBL): a study on Mirpur branch
অনুযায়ী: Sadia, Safa
প্রকাশিত: (2018)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
অনুযায়ী: Alam, Farzana
প্রকাশিত: (2022)

Customer service and its’ impact on the satisfaction of account holders: A study of general banking service of United Commercial Bank PLC Tejgaon Branch
অনুযায়ী: Talukder, Shuvojyoti
প্রকাশিত: (2023)

Analyzing Youths use of Mobile Financial Services (MFS) - a focus on bKash
অনুযায়ী: Ahmed, Nafisa
প্রকাশিত: (2022)

Service efficiency and customer analysis of E-banking at Dhaka Bank
অনুযায়ী: Abdullah, Zakir
প্রকাশিত: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
অনুযায়ী: Haque, Tasfin Iftekharul
প্রকাশিত: (2019)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
অনুযায়ী: Kakon, Noshin Sharmila
প্রকাশিত: (2022)

Customer satisfaction on services of Sonali bank Limited
অনুযায়ী: Akib, Ahanak
প্রকাশিত: (2022)

Customer satisfaction on customer services of UCB Bank
অনুযায়ী: Afroz, Ridita
প্রকাশিত: (2023)

Analysis on the core financial services offered at Sonali Bank Ltd
অনুযায়ী: Ira, Faiza Nuren
প্রকাশিত: (2024)

General banking of - Bank Asia Limited: a study on Shyamoli branch
অনুযায়ী: Ahammed, Fatima
প্রকাশিত: (2019)

Customer service and satisfaction of Janata Bank
অনুযায়ী: Nayeem, Jannatul
প্রকাশিত: (2019)

Customer service and satisfaction of Prime Bank Limited
অনুযায়ী: Saba, Husnus
প্রকাশিত: (2018)

Analysis of customer service and general banking activities of Exim Bank Ltd.
অনুযায়ী: Shafi, Md. Rafi
প্রকাশিত: (2017)

E-banking services and customer behavior analysis of Agrani Bank Limited
অনুযায়ী: Biswas, Soumithra
প্রকাশিত: (2023)

The scope for Bank Asia Limited in the future of MFS in Bangladesh
অনুযায়ী: Kabir, Syed Mohiminul
প্রকাশিত: (2022)

Analyzing the customer’s perception about the service quality of customer service team of bKash
অনুযায়ী: Alam, Tasnova
প্রকাশিত: (2018)

Analysis of customer service activity of Jamuna Bank Limited, Progati Sarani Branch
অনুযায়ী: Naureen, Sabah
প্রকাশিত: (2021)

Impact of digitalization of service request (information update) for customer satisfaction
অনুযায়ী: Nova, Sanjana Azad
প্রকাশিত: (2023)

Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
অনুযায়ী: Shafin, Md. Shahriar Kabir
প্রকাশিত: (2024)

Identifying customer satisfaction level of BRAC Bank general banking activities
অনুযায়ী: Mahnaz, Samanta
প্রকাশিত: (2019)

General banking and digitalization through the lenses of customer
অনুযায়ী: Tasnuva, Rudainah
প্রকাশিত: (2024)

Mobile financial service of bKash with app
অনুযায়ী: Shabuj, Md. Shariful Alam
প্রকাশিত: (2022)

Product and customer development (general banking & mobile financial services-UCash): a study on United Commercial Bank
অনুযায়ী: Babai, Md. Preyanker Syed
প্রকাশিত: (2018)

Customer service & customer’s satisfaction of Trust Bank Limited
অনুযায়ী: Fardous, Farhin
প্রকাশিত: (2021)

Customer perception on foreign remittance activities of Bangladesh Krishi Bank.
অনুযায়ী: Bithi, Sabekun Nahar
প্রকাশিত: (2023)

Customer’s perceptions on foreign remittance activities of Bangladesh Krishi Bank
অনুযায়ী: Tasnim, Zarin
প্রকাশিত: (2022)

General banking functions: Mutual Trust Bank Ltd. - a study on Banani branch
অনুযায়ী: Sharmin, Shaila
প্রকাশিত: (2024)

Assessing the effectiveness of specialized banking services (women banking, school banking, youth banking) at One Bank Limited
অনুযায়ী: Mahmood, Fariha
প্রকাশিত: (2022)

The development of retail banking and its ability to grow through NRB Bank Ltd.'s digital financial services (DFS)
অনুযায়ী: Tarif, Moin Sallee Uddin
প্রকাশিত: (2024)

BRAC Bank Astha: providing customers with a well-structured banking experience focused on their needs
অনুযায়ী: Saha, Samit
প্রকাশিত: (2024)

Customer satisfaction level on digital recharge of Robi Axiata Limited through mobile financial services
অনুযায়ী: Kabir, Md. Rezwanul
প্রকাশিত: (2020)

Retail banking & customer service activities of BRAC Bank Ltd
অনুযায়ী: Andrews, Christer
প্রকাশিত: (2016)

How to improve customer service efficiency and their customer satisfaction of Rupali Bank LTD. Gabtoli Hat Branch
অনুযায়ী: Fariha, Rishad
প্রকাশিত: (2020)