Services marketing : integrating customer focus across the firm /

Services marketing : integrating customer focus across the firm /

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Xehetasun bibliografikoak
Egile nagusia: Zeithaml, Valarie A.
Beste egile batzuk: Bitner, Mary Jo, Gremler, Dwayne D.
Formatua: Liburua
Hizkuntza:English
Argitaratua: New York : McGraw-Hill Irwin, c2013.
Edizioa:6th ed.
Gaiak:
Service industries > Marketing.
Customer services.
Marketing.
Business & finance.
Classic Catalogue: View this record in Classic Catalogue
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Services marketing : integrating customer focus across the firm /
nork Zeithaml, Valarie A.
Argitaratua 2003
Liburua
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