Services marketing : integrating customer focus across the firm /

Services marketing : integrating customer focus across the firm /

他のバージョン（1件）を表示する

書誌詳細
第一著者:	Zeithaml, Valarie A.
その他の著者:	Bitner, Mary Jo, Gremler, Dwayne D.
フォーマット:	図書
言語:	English
出版事項:	New York : McGraw-Hill Irwin, c2013.
版:	6th ed.
主題:	Service industries > Marketing. Customer services. Marketing. Business & finance.
Classic Catalogue:	View this record in Classic Catalogue

類似資料

Services marketing : integrating customer focus across the firm /
著者:: Zeithaml, Valarie A.
出版事項: (2003)

Service operations management : improving service delivery /
著者:: Johnston, Robert, 1953-
出版事項: (2012)

Marketing, sales and customer services : understanding the theory and practice of selling through service /
著者:: Watkins, Charley
出版事項: (2002)

Services marketing : people, technology, strategy /
著者:: Lovelock, Christopher H., 等
出版事項: (2018)

An Analysis of Customer Satisfaction at City Bank Limited
著者:: Siddique Rafi, Ashfaqul Islam
出版事項: (2023)

Customer satisfaction on customer services of UCB Bank
著者:: Afroz, Ridita
出版事項: (2023)

Service marketing analysis of Fantasy Kingdom Complex
著者:: Siddque, Tanvir Ahmed
出版事項: (2017)

Customer engagement process of X integrated marketing agency
著者:: Islam, Md. Mariful
出版事項: (2024)

Services marketing : people, technology, strategy /
著者:: Lovelock, Christopher H.
出版事項: (2004)

Customer experience analysis and social media marketing. A case study and a thorough analysis on Creativo
著者:: Sorwar, Wahid
出版事項: (2023)

Service marketing in corporate sector (RMG)
著者:: Tareq, Salahuddin Mohammad
出版事項: (2017)

Assessing the functions of different departments of Stencil Bangladesh Limited
著者:: Sowalahin, MD.
出版事項: (2023)

Marketing financial services /
著者:: Farquhar, Jillian
出版事項: (2010)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
著者:: DeBonis, J. Nicholas
出版事項: (2003)

Opportunities and delimitations of “Online on Demand Home Services marketplace” in Dhaka, Bangladesh
著者:: Zaman, Raisa Tasneem
出版事項: (2019)

The importance of online customer management service done by digital marketing agency Asiatic mindshare limited to change the landscape of marketing in Bangladesh
著者:: Rahman, Maksudur
出版事項: (2023)

Comparison of customer service between Janata Bank Ltd and BRAC Bank Ltd
著者:: Haque, Tasfin Iftekharul
出版事項: (2019)

Service marketing challenges & IDEAS IT Ltd.
著者:: Paul, Sourav
出版事項: (2019)

Customer Services of BRAC Bank Limited at Banani Branch
著者:: Faisal, Kazi Golam
出版事項: (2014)

The role of client service officers at Brand Practitioners Bangladesh
著者:: Raisa, Khadiza Al Tahira Chowdhury
出版事項: (2024)

Customer service of Grameenphone
著者:: Raj, Muradul Haque
出版事項: (2016)

Customer service from General Banking of Export Import Bank of Bangladesh Limited
著者:: Kakon, Noshin Sharmila
出版事項: (2022)

Analysis of analyzen from a copywriter's perspective
著者:: Bashar, Ishraq
出版事項: (2022)

Parents satisfaction with the services quality of Bangladesh International School & College (BISC)
著者:: Soneya, Rumnaz Asfin Ali
出版事項: (2019)

Services marketing and company strategy of SMEC International Pty Ltd
著者:: Khan, Md. Rafsanul Alam
出版事項: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
著者:: Mimo, Mashuq Bin Mizan
出版事項: (2018)

Effectively pitching 3600 marketing services to clients
著者:: Rakin, Adib Sadaket
出版事項: (2017)

How to deliver effective customer service through social media
著者:: Hossain, Ifran
出版事項: (2017)

Brand activation in below the line marketing
著者:: Sutirtha, Shafiqul Islam
出版事項: (2012)

The customer service department’s approach towards user feedback in Backpack Technologies, Inc..
著者:: Siddiqui, Sadia
出版事項: (2018)

Services marketing and strategy of Ogilvy Bangladesh Communications Pvt Ltd
著者:: Zaman, Shejuti
出版事項: (2019)

Overall customer service strategies and internal business process of Stencil Bangladesh Limited
著者:: Shakil, Adib
出版事項: (2017)

Customer-driven services management /
著者:: Balachandran, S., 1932-
出版事項: (1999)

Customer service and how it affects the satisfaction of account holders a study of Shahjalal Islami Bank Limited, College gate branch
著者:: Momen, MD Moksudul
出版事項: (2024)

Service marketing overview of BRAC Communication department as a support unit
著者:: Sharker, Md Nazibul Islam
出版事項: (2018)

Turkish Airlines (THK) Dhaka
著者:: Mushtaq, Nahid
出版事項: (2024)

Service marketing of Field Information Solution Limited
著者:: Islam, Md. Mominul
出版事項: (2023)

Analyzing the effectiveness of social media campaigns of online food /grocery delivery platform
著者:: Rayhana, Rayisa
出版事項: (2024)

Service marketing of Agrani Bank Ltd.
著者:: Ullah, Md. Ashfak
出版事項: (2018)

Impact of repeat customers in profitability of service industry: A study on Mental health service
著者:: Islam, Rafiul
出版事項: (2024)