Services marketing : integrating customer focus across the firm /
मुख्य लेखक: | Zeithaml, Valarie A. |
---|---|
अन्य लेखक: | Bitner, Mary Jo, Gremler, Dwayne D. |
स्वरूप: | पुस्तक |
भाषा: | English |
प्रकाशित: |
New York :
McGraw-Hill Irwin,
c2013.
|
संस्करण: | 6th ed. |
विषय: | |
Classic Catalogue: | View this record in Classic Catalogue |
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