Services marketing : integrating customer focus across the firm /
المؤلف الرئيسي: | Zeithaml, Valarie A. |
---|---|
مؤلفون آخرون: | Bitner, Mary Jo, Gremler, Dwayne D. |
التنسيق: | كتاب |
اللغة: | English |
منشور في: |
New York :
McGraw-Hill Irwin,
c2013.
|
الطبعة: | 6th ed. |
الموضوعات: | |
Classic Catalogue: | View this record in Classic Catalogue |
مواد مشابهة
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