Services marketing : integrating customer focus across the firm /
| المؤلف الرئيسي: | Zeithaml, Valarie A. |
|---|---|
| مؤلفون آخرون: | Bitner, Mary Jo, Gremler, Dwayne D. |
| التنسيق: | كتاب |
| اللغة: | English |
| منشور في: |
New York :
McGraw-Hill Irwin,
c2013.
|
| الطبعة: | 6th ed. |
| الموضوعات: | |
| Classic Catalogue: | View this record in Classic Catalogue |
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