It's all about service : how to lead your people to care for your customers /

ग्रंथसूची विवरण
मुख्य लेखक: Pelletier, Ray, 1948-
स्वरूप: पुस्तक
भाषा:English
प्रकाशित: Hoboken, N.J. : John Wiley & Sons, Inc., c2005.
विषय:
ऑनलाइन पहुंच:Table of contents only
Contributor biographical information
Publisher description
Classic Catalogue: View this record in Classic Catalogue
विषय - सूची:
  • It's all about trust
  • The power of vision crafting
  • Generating enthusiasm
  • No one whistles a symphony-it takes an orchestra to play it
  • Character
  • Conflict management
  • Competition
  • The art of coaching
  • Listening
  • Caring.