It's all about service : how to lead your people to care for your customers /

It's all about service : how to lead your people to care for your customers /

Bibliografische gegevens
Hoofdauteur:	Pelletier, Ray, 1948-
Formaat:	Boek
Taal:	English
Gepubliceerd in:	Hoboken, N.J. : John Wiley & Sons, Inc., c2005.
Onderwerpen:	Customer relations. Interpersonal relations. Leadership. Teams in the workplace. Employee empowerment.
Online toegang:	Table of contents only Contributor biographical information Publisher description
Classic Catalogue:	View this record in Classic Catalogue

Gelijkaardige items

Positive leadership : how to build a winning team /
door: Pegg, Mike, 1944-
Gepubliceerd in: (1995)

Straight talk for Monday morning : creating values, vision, and vitality at work /
door: Cox, Allan, 1937-
Gepubliceerd in: (1990)

Teams at the top : unleashing the potential of both teams and individual leaders /
door: Katzenbach, Jon R., 1932-
Gepubliceerd in: (1998)

Team traps : survival stories and lessons from team disasters, near-misses, mishaps, and other near-death experiences /
door: Rayner, Steven R.
Gepubliceerd in: (1996)

The teamNet factor : bringing the power of boundary crossing into the heart of your business /
door: Lipnack, Jessica
Gepubliceerd in: (1993)

The power of empowerment : release the hidden talents of your employees /
door: Clutterbuck, David
Gepubliceerd in: (1999)

Collaboration handbook : creating, sustaining, and enjoying the journey /
door: Winer, Michael Barry, 1944-
Gepubliceerd in: (1994)

The Encyclopedia of team-building activities /
Gepubliceerd in: (1996)

When teams work best : 6,000 team members and leaders tell what it takes to succeed /
door: LaFasto, Frank M. J.
Gepubliceerd in: (2001)

The complete idiot's guide to leadership
door: DuBrin, Andrew J.
Gepubliceerd in: (1998)

Competing with flexible lateral organizations /
door: Galbraith, Jay R.
Gepubliceerd in: (1994)

Topgrading : how leading companies win by hiring, coaching, and keeping the best people /
door: Smart, Bradford D., 1944-
Gepubliceerd in: (2003)

Leading teams : expert solutions to everyday challenges.
Gepubliceerd in: (2006)

The one minute manager builds high performing teams /
door: Blanchard, Kenneth H.
Gepubliceerd in: (2004)

High five! : the magic of working together /
Gepubliceerd in: (2001)

How to build and manage a winning project team /
door: Lewis, James P., 1941-
Gepubliceerd in: (1993)

Empowerment takes more than a minute /
door: Blanchard, Kenneth H.
Gepubliceerd in: (2001)

Managing teams ;Motivating people ;How to delegate /
door: Heller,Robert
Gepubliceerd in: (2008)

Building smart teams : A roadmap to high performance /
door: Beatty, Carol Anne, 1943-
Gepubliceerd in: (2004)

The Encyclopedia of team-building activities /
Gepubliceerd in: (1996)

The fifth discipline : the art and practice of the learning organization /
door: Senge, Peter M.
Gepubliceerd in: (2006)

Real dream teams : seven practices used by world-class team leaders to achieve extraordinary results /
door: Fisher, Bob (Robert)
Gepubliceerd in: (1997)

Developing a culture of diversity in a week /
door: Speechley, Chris
Gepubliceerd in: (2001)

Teams, markets and systems : business innovation and information technology /
door: Ciborra, Claudio
Gepubliceerd in: (1993)

Human relations : a practical guide to improve inter-personal skills /
door: Saluja, Madan

Relational communication /
door: Wilmot, William W.
Gepubliceerd in: (1995)

Effective teambuilding : how to make a winning team /
door: Adair, John Eric, 1934-
Gepubliceerd in: (1986)

The most effective team-building approaches of Orange BD
door: Anam, MD. Menhazul
Gepubliceerd in: (2024)

Crucial conversations : tools for talking when stakes are high /
Gepubliceerd in: (2012)

Be a people person /
door: Maxwell, John C., 1947-
Gepubliceerd in: (1989)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
door: Sakib, Saadman
Gepubliceerd in: (2018)

Work teams that work : skills for managing across the organization /
door: Montebello, Anthony R.
Gepubliceerd in: (1994)

Strategic supply management : creating the next source of competitive advantage /
door: Trent, Robert J.
Gepubliceerd in: (2007)

Understanding institutional diversity /
door: Ostrom, Elinor
Gepubliceerd in: (2005)

Culture and interpersonal communication /
door: Gudykunst, William B.
Gepubliceerd in: (1988)

Taking charge of change : 10 principles for managing people and performance /
door: Smith, Douglas K., 1949-
Gepubliceerd in: (1996)

The guardian /
door: Sparks, Nicholas
Gepubliceerd in: (2011)

The Impact of “communication skills” in building “customer relationship"
door: Chisty, Md Khaza Moenuddin
Gepubliceerd in: (2020)

Recruitment and selection practices at Omera Petroleum Limited
door: Anika, Nusrat Jahan
Gepubliceerd in: (2021)

How HYD meets the customer expectations and maintains a good relationship with them
door: Shawon, MD. Ariful Haque
Gepubliceerd in: (2018)