It's all about service : how to lead your people to care for your customers /

It's all about service : how to lead your people to care for your customers /

Bibliographische Detailangaben
1. Verfasser: Pelletier, Ray, 1948-
Format: Buch
Sprache:English
Veröffentlicht: Hoboken, N.J. : John Wiley & Sons, Inc., c2005.
Schlagworte:
Customer relations.
Interpersonal relations.
Leadership.
Teams in the workplace.
Employee empowerment.
Online Zugang:Table of contents only
Contributor biographical information
Publisher description
Classic Catalogue: View this record in Classic Catalogue

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