It's all about service : how to lead your people to care for your customers /

It's all about service : how to lead your people to care for your customers /

Bibliografiske detaljer
Hovedforfatter:	Pelletier, Ray, 1948-
Format:	Bog
Sprog:	English
Udgivet:	Hoboken, N.J. : John Wiley & Sons, Inc., c2005.
Fag:	Customer relations. Interpersonal relations. Leadership. Teams in the workplace. Employee empowerment.
Online adgang:	Table of contents only Contributor biographical information Publisher description
Classic Catalogue:	View this record in Classic Catalogue

Lignende værker

Positive leadership : how to build a winning team /
af: Pegg, Mike, 1944-
Udgivet: (1995)

Straight talk for Monday morning : creating values, vision, and vitality at work /
af: Cox, Allan, 1937-
Udgivet: (1990)

Teams at the top : unleashing the potential of both teams and individual leaders /
af: Katzenbach, Jon R., 1932-
Udgivet: (1998)

Team traps : survival stories and lessons from team disasters, near-misses, mishaps, and other near-death experiences /
af: Rayner, Steven R.
Udgivet: (1996)

The teamNet factor : bringing the power of boundary crossing into the heart of your business /
af: Lipnack, Jessica
Udgivet: (1993)

The power of empowerment : release the hidden talents of your employees /
af: Clutterbuck, David
Udgivet: (1999)

Collaboration handbook : creating, sustaining, and enjoying the journey /
af: Winer, Michael Barry, 1944-
Udgivet: (1994)

The Encyclopedia of team-building activities /
Udgivet: (1996)

When teams work best : 6,000 team members and leaders tell what it takes to succeed /
af: LaFasto, Frank M. J.
Udgivet: (2001)

The complete idiot's guide to leadership
af: DuBrin, Andrew J.
Udgivet: (1998)

Competing with flexible lateral organizations /
af: Galbraith, Jay R.
Udgivet: (1994)

Topgrading : how leading companies win by hiring, coaching, and keeping the best people /
af: Smart, Bradford D., 1944-
Udgivet: (2003)

Leading teams : expert solutions to everyday challenges.
Udgivet: (2006)

The one minute manager builds high performing teams /
af: Blanchard, Kenneth H.
Udgivet: (2004)

High five! : the magic of working together /
Udgivet: (2001)

How to build and manage a winning project team /
af: Lewis, James P., 1941-
Udgivet: (1993)

Empowerment takes more than a minute /
af: Blanchard, Kenneth H.
Udgivet: (2001)

Managing teams ;Motivating people ;How to delegate /
af: Heller,Robert
Udgivet: (2008)

Building smart teams : A roadmap to high performance /
af: Beatty, Carol Anne, 1943-
Udgivet: (2004)

The Encyclopedia of team-building activities /
Udgivet: (1996)

The fifth discipline : the art and practice of the learning organization /
af: Senge, Peter M.
Udgivet: (2006)

Real dream teams : seven practices used by world-class team leaders to achieve extraordinary results /
af: Fisher, Bob (Robert)
Udgivet: (1997)

Developing a culture of diversity in a week /
af: Speechley, Chris
Udgivet: (2001)

Teams, markets and systems : business innovation and information technology /
af: Ciborra, Claudio
Udgivet: (1993)

Human relations : a practical guide to improve inter-personal skills /
af: Saluja, Madan

Relational communication /
af: Wilmot, William W.
Udgivet: (1995)

Effective teambuilding : how to make a winning team /
af: Adair, John Eric, 1934-
Udgivet: (1986)

The most effective team-building approaches of Orange BD
af: Anam, MD. Menhazul
Udgivet: (2024)

Crucial conversations : tools for talking when stakes are high /
Udgivet: (2012)

Be a people person /
af: Maxwell, John C., 1947-
Udgivet: (1989)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
af: Sakib, Saadman
Udgivet: (2018)

Work teams that work : skills for managing across the organization /
af: Montebello, Anthony R.
Udgivet: (1994)

Strategic supply management : creating the next source of competitive advantage /
af: Trent, Robert J.
Udgivet: (2007)

Understanding institutional diversity /
af: Ostrom, Elinor
Udgivet: (2005)

Culture and interpersonal communication /
af: Gudykunst, William B.
Udgivet: (1988)

Taking charge of change : 10 principles for managing people and performance /
af: Smith, Douglas K., 1949-
Udgivet: (1996)

The guardian /
af: Sparks, Nicholas
Udgivet: (2011)

The Impact of “communication skills” in building “customer relationship"
af: Chisty, Md Khaza Moenuddin
Udgivet: (2020)

Recruitment and selection practices at Omera Petroleum Limited
af: Anika, Nusrat Jahan
Udgivet: (2021)

How HYD meets the customer expectations and maintains a good relationship with them
af: Shawon, MD. Ariful Haque
Udgivet: (2018)