Customer centricity : focus on the right customers for strategic advantage /
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| 格式: | 图书 |
| 语言: | English |
| 出版: |
Philadelphia, Pa. :
Wharton Digital Press,
c2012
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| 版: | 2nd ed. |
| 丛编: | Wharton executive essentials.
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| 主题: | |
| 在线阅读: | Connect to full text. |
| Classic Catalogue: | View this record in Classic Catalogue |
| Item Description: | Previous ed. published under title Wharton executive education customer centricity essentials. c2011. Title from title screen. |
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| 实物描述: | 125 p. : ill. ; 20 cm. Available also in a print ed. |
| 格式: | Mode of access: World Wide Web. |
| 参考书目: | Includes bibliographical references. |
| ISBN: | 9781613630150 (Ebook) |
| 访问: | Access restricted to authorized subscribers. |