Fader, P. (2012). Customer centricity: Focus on the right customers for strategic advantage (2nd ed.). Wharton Digital Press.
芝加哥风格引文Fader, Peter. Customer Centricity: Focus on the Right Customers for Strategic Advantage. 2nd ed. Philadelphia, Pa.: Wharton Digital Press, 2012.
MLA引文Fader, Peter. Customer Centricity: Focus on the Right Customers for Strategic Advantage. 2nd ed. Wharton Digital Press, 2012.
警告：这些引文格式不一定是100％准确.