Total quality in managing human resources /

ग्रंथसूची विवरण
मुख्य लेखक: Petrick, Joseph A., 1946-
अन्य लेखक: Furr, Diana S.
स्वरूप: पुस्तक
भाषा:English
प्रकाशित: Delray Beach, Fl. : St. Lucie Press, 1995.
श्रृंखला:St. Lucie Press total quality series
विषय:
Classic Catalogue: View this record in Classic Catalogue
विषय - सूची:
  • 1. Why Total Quality in Managing Human Resources?
  • 2. Customer Satisfaction: Strategy Dimensions
  • 3. Continuous Improvement: Process Dimensions
  • 4. Speaking with Facts: Project Dimensions
  • 5. Respect for People: Performance Dimensions
  • 6. Implementing Total Quality Human Resource Management
  • Minicases.