Total quality in managing human resources /
| Prif Awdur: | |
|---|---|
| Awduron Eraill: | |
| Fformat: | Llyfr |
| Iaith: | English |
| Cyhoeddwyd: |
Delray Beach, Fl. :
St. Lucie Press,
1995.
|
| Cyfres: | St. Lucie Press total quality series
|
| Pynciau: | |
| Classic Catalogue: | View this record in Classic Catalogue |
Tabl Cynhwysion:
- 1. Why Total Quality in Managing Human Resources?
- 2. Customer Satisfaction: Strategy Dimensions
- 3. Continuous Improvement: Process Dimensions
- 4. Speaking with Facts: Project Dimensions
- 5. Respect for People: Performance Dimensions
- 6. Implementing Total Quality Human Resource Management
- Minicases.