Quality : from customer needs to customer satisfaction /

Quality : from customer needs to customer satisfaction /

Bibliografiset tiedot
Päätekijä:	Bergman, Bo, 1943-
Muut tekijät:	Klefsjö, Bengt, 1943-
Aineistotyyppi:	Kirja
Kieli:	English
Julkaistu:	London ; New York : McGraw-Hill Book Co, c1994.
Aiheet:	Customer services > Quality control. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

Samankaltaisia teoksia

Customer satisfaction on service quality of EXIM Bank
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Quality of content and services increase customer satisfaction and repeat purchase
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Managing quality : a practical guide to customer satisfaction /
Tekijä: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Julkaistu: (1999)

Measuring customer satisfaction on the services of HSBC during Covid-19
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Customer satisfaction of Triangle Services Limited
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Julkaistu: (2024)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
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Julkaistu: (2024)

Customer satisfaction on customer services of UCB Bank
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Julkaistu: (2023)

Stop selling, start partnering : the new thinking about finding and keeping customers /
Tekijä: Wilson, Larry, 1930-
Julkaistu: (1994)

Importance of quality assurance in real estate to satisfy the customers of Climax Holdings Limited
Tekijä: Jahan, Samiah
Julkaistu: (2024)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
Tekijä: Islam, Md. Aminul
Julkaistu: (2019)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
Tekijä: Nuzhat, Ramisa
Julkaistu: (2021)

Customer satisfaction at foreign trade department of Bank Asia Limited, Mohakjhali branch.
Tekijä: Tanny, Anisha
Julkaistu: (2019)

Customer satisfaction of Dr. Azmal Hospital Limited
Tekijä: Yousuf, M. Ashrafuzzaman
Julkaistu: (2021)

General banking and digitalization through the lenses of customer
Tekijä: Tasnuva, Rudainah
Julkaistu: (2024)

Customer satisfaction of e-commerce in Bangladesh
Tekijä: Nobin, Kamran Hossain
Julkaistu: (2017)

Customer satisfaction and user interface of Hungrynaki.com
Julkaistu: (2018)

Service quality impact on customer degree of satisfaction in the context of international supply chain department at DHL Global Forwarding (Bangladesh) Ltd.
Tekijä: Dhar, Showmik
Julkaistu: (2018)

Consumer Satisfaction on Biscuit in Bangladesh Market
Tekijä: Imran, Mozammel
Julkaistu: (2019)

Impact of digitalization of service request (information update) for customer satisfaction
Tekijä: Nova, Sanjana Azad
Julkaistu: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
Tekijä: Prothama, Nilam Fayaza
Julkaistu: (2018)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
Tekijä: Sakib, Saadman
Julkaistu: (2018)

Understanding Effectiveness of Customer service using online platform in X Solutions Limited.
Tekijä: Hassan, Mahamudul
Julkaistu: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
Tekijä: Fardous, Farhin
Julkaistu: (2021)

Customer satisfaction on services of Sonali bank Limited
Tekijä: Akib, Ahanak
Julkaistu: (2022)

How HYD meets the customer expectations and maintains a good relationship with them
Tekijä: Shawon, MD. Ariful Haque
Julkaistu: (2018)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
Tekijä: Raisa, Fabeha
Julkaistu: (2024)

Customer satisfaction of UCBL
Tekijä: Maksud, Aquib
Julkaistu: (2021)

Factors influencing customer satisfaction in Grameenphone
Tekijä: Deepta, Aqib Wassy
Julkaistu: (2019)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
Tekijä: Andaleeb, Syed Saad, et al.
Julkaistu: (2016)

Customer experience and satisfaction with Suzuki motorbikes in comparison to premium Indian and Chinese Motorcycle brands.
Tekijä: Ahmed, Iftekhar
Julkaistu: (2019)

Service quality status: Nitol Motors Ltd.
Tekijä: Khan, Md. Riasat Azim
Julkaistu: (2018)

Customer satisfaction of Berger Paints Bangladesh Limited
Tekijä: Zaman, Md. Sanjid
Julkaistu: (2021)

Customer service and satisfaction of Janata Bank
Tekijä: Nayeem, Jannatul
Julkaistu: (2019)

An overview of Daraz Bangladesh and its operations from vendor to customer
Tekijä: Mimo, Mashuq Bin Mizan
Julkaistu: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
Tekijä: Mahnaz, Samanta
Julkaistu: (2019)

Value-based marketing for bottom-line success : 5 steps to creating customer value /
Tekijä: DeBonis, J. Nicholas
Julkaistu: (2003)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
Tekijä: Taher, Ruzlan Reshaila
Julkaistu: (2024)

Customers satisfaction of Daraz Bangladesh
Tekijä: Jahan, Nusrat
Julkaistu: (2024)

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
Tekijä: Hussen, Md Ismaile
Julkaistu: (2023)

Factors affecting consumers buying confectionery products (Chocolate)
Tekijä: Evan, Ar-Rafi Ahmed
Julkaistu: (2019)