Quality : from customer needs to customer satisfaction /
المؤلف الرئيسي: | Bergman, Bo, 1943- |
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مؤلفون آخرون: | Klefsjö, Bengt, 1943- |
التنسيق: | كتاب |
اللغة: | English |
منشور في: |
London ; New York :
McGraw-Hill Book Co,
c1994.
|
الموضوعات: | |
Classic Catalogue: | View this record in Classic Catalogue |
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