Managing quality : a practical guide to customer satisfaction /
| 1. Verfasser: | |
|---|---|
| Format: | Buch |
| Sprache: | English |
| Veröffentlicht: |
New Delhi ; Thousand Oaks, CA :
Sage Publications,
c1999.
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| Schlagworte: | |
| Classic Catalogue: | View this record in Classic Catalogue |