Managing quality : a practical guide to customer satisfaction /

Managing quality : a practical guide to customer satisfaction /

Bibliografiske detaljer
Hovedforfatter: Murthy, D. B. N. (Dodaballapur Bhoga Narasimha), 1932-
Format: Bog
Sprog:English
Udgivet: New Delhi ; Thousand Oaks, CA : Sage Publications, c1999.
Fag:
Total quality management.
Consumer satisfaction.
Classic Catalogue: View this record in Classic Catalogue

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