Managing quality : a practical guide to customer satisfaction /
| Príomhchruthaitheoir: | |
|---|---|
| Formáid: | LEABHAR |
| Teanga: | English |
| Foilsithe / Cruthaithe: |
New Delhi ; Thousand Oaks, CA :
Sage Publications,
c1999.
|
| Ábhair: | |
| Classic Catalogue: | View this record in Classic Catalogue |
| Cur síos fisiciúil: | 226 p. : ill. ; 23 cm. |
|---|---|
| Leabharliosta: | Includes bibliographical references and index. |
| ISBN: | 0761993053 (US-HB) 0761993061 (US-PB) 8170367697 (India-HB) 8170367700 (India-PB) |