The one minute apology : a powerful way to make things better /

The one minute apology : a powerful way to make things better /

Detalhes bibliográficos
Autor principal:	Blanchard, Kenneth H.
Outros Autores:	McBride, Margret
Formato:	Livro
Idioma:	English
Publicado em:	New York, India : William Morrow, Harper Collins publisher, c2003.
Edição:	1st ed.
Assuntos:	Apologizing. Leadership.
Classic Catalogue:	View this record in Classic Catalogue

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