The one minute apology : a powerful way to make things better /

The one minute apology : a powerful way to make things better /

Bibliografski detalji
Glavni autor:	Blanchard, Kenneth H.
Daljnji autori:	McBride, Margret
Format:	Knjiga
Jezik:	English
Izdano:	New York, India : William Morrow, Harper Collins publisher, c2003.
Izdanje:	1st ed.
Teme:	Apologizing. Leadership.
Classic Catalogue:	View this record in Classic Catalogue

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