Online customer care : applying today's technology to achieve world-class customer interaction /

Online customer care : applying today's technology to achieve world-class customer interaction /

Détails bibliographiques
Auteur principal:	Cusack, Michael, 1955-
Format:	Livre
Langue:	English
Publié:	Milwaukee, Wis. : India : ASQ Quality Press ; Infotec Standards, c1998.
Sujets:	Customer services > Management. Teleshopping. Customer relations. Internet marketing. Internet advertising. Business enterprises > Computer networks. Consumer satisfaction.
Classic Catalogue:	View this record in Classic Catalogue

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