Services marketing : people, technology, strategy /
Autor principal: | Lovelock, Christopher H. |
---|---|
Outros Autores: | Wirtz, Jochen, Chatterjee, Jayanta |
Formato: | Livro |
Idioma: | English |
Publicado em: |
Upper Saddle River, N.J. ; New Delhi :
Pearson/Prentice Hall,
c2004.
|
Edição: | 5th ed. |
Assuntos: | |
Classic Catalogue: | View this record in Classic Catalogue |
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