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090616s2004 njuab b 001 0 eng d |
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|a 8177584502
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|a DLC
|c DLC
|d DLC
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| 082 |
0 |
0 |
|a 658.8
|2 22
|
| 100 |
1 |
|
|a Lovelock, Christopher H.
|
| 245 |
1 |
0 |
|a Services marketing :
|b people, technology, strategy /
|c Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee.
|
| 250 |
|
|
|a 5th ed.
|
| 260 |
|
|
|a Upper Saddle River, N.J. ;
|a New Delhi :
|b Pearson/Prentice Hall,
|c c2004.
|
| 300 |
|
|
|a xvi, 594 p. :
|b ill., map ;
|c 26 cm.
|
| 504 |
|
|
|a Includes bibliographical references and indexes.
|
| 541 |
1 |
|
|e 00015941
|
| 650 |
|
0 |
|a Professions
|x Marketing.
|
| 650 |
|
0 |
|a Service industries
|x Marketing.
|
| 700 |
1 |
|
|a Wirtz, Jochen.
|
| 700 |
1 |
|
|a Chatterjee, Jayanta .
|
| 852 |
4 |
|
|a Ayesha Abed Library
|j General shelf
|
| 999 |
|
|
|c 1440
|d 1440
|
| 952 |
|
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|0 0
|1 0
|2 ddc
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|b BRACUL
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|d 2009-06-28
|g 550.00
|l 17
|m 111
|o 658.8 LOV
|p 3010015941
|r 2023-12-20
|s 2023-10-16
|t 1
|v 1100.00
|w 2009-06-28
|y BK
|