Customer satisfaction index and service quality assurance of Grameenphone Ltd.

Customer satisfaction index and service quality assurance of Grameenphone Ltd.

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration,2009.

ग्रंथसूची विवरण
मुख्य लेखक:	Chowdhury, Farzana
अन्य लेखक:	Kamal, Md. Shawkat
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	BRAC University 2011
विषय:	Business administration
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/820

समान संसाधन

Customer satisfaction of Grameenphone limited
द्वारा: Md. Harun-Or-Rashid
प्रकाशित: (2011)

Identify the parameter of customer satisfaction of Grameenphone Ltd.
द्वारा: Shahid, Subrina
प्रकाशित: (2015)

Assessing customer satisfaction of Grameenphone
द्वारा: Shoulin, Shabnam
प्रकाशित: (2014)

Customer satisfaction level of Grameenphone Community Information Center
द्वारा: Khanam, Abeda Rezwana
प्रकाशित: (2012)

Customer’s satisfaction on service quality of Prime Bank Limited
द्वारा: Afroz, Rumana
प्रकाशित: (2014)

Analyze the customer satisfaction and management perception of Grameenphone; gap analysis in between the customer expectation and the management perception
द्वारा: Ahmed, Shabbir
प्रकाशित: (2014)

Perception of Grameenphone in the mind of its customers
द्वारा: Khan, Nadia
प्रकाशित: (2010)

Satisfaction of GP employees in GPHouse regarding transport services provided by Grameenphone
द्वारा: Plabon, Minhaz Ali Khan
प्रकाशित: (2013)

Customer Satisfaction of Grameen Phone Ltd.
द्वारा: Mouli, Marzana Moslem
प्रकाशित: (2012)

Customer satisfaction & customer loyalty at Islami Bank Bangladesh Ltd.
द्वारा: Islam, Sonia
प्रकाशित: (2012)

Disciplinary process of Grameenphone Ltd.
द्वारा: Nishat, Najia
प्रकाशित: (2015)

An analysis of customer satisfaction at the Premier Bank Ltd.
द्वारा: Shanta, Mehenaj Jabin
प्रकाशित: (2012)

People quality management of inbound contact center of GrameenPhone Ltd.
द्वारा: Khushbu, Tanzila Hashem
प्रकाशित: (2014)

Effectiveness of telesales in Grameenphone
द्वारा: Chowdhury, Md. Sazid
प्रकाशित: (2011)

Service awareness status of Grameenphone subscribers which leads a better customer experience
द्वारा: Mallick, Animash
प्रकाशित: (2012)

Dealer/ customer satisfaction survey-CEAT Bangladesh Ltd.
द्वारा: Upoma, Raihana Azim
प्रकाशित: (2014)

IPO of Grameenphone
द्वारा: Mehtab, SK Ahmar
प्रकाशित: (2012)

The role of transport department at Grameenphone Ltd.
द्वारा: Nowshin, Subrina
प्रकाशित: (2012)

Customer satisfaction over the value added services of Airtel Bangladesh Ltd.
द्वारा: Das, Pooja
प्रकाशित: (2014)

Knowledge sharing pattern of Customer Care Officer's of Grameenphone Limited
द्वारा: Ahmed, Kazi Tonima
प्रकाशित: (2014)

Customer service of Grameenphone
द्वारा: Raj, Muradul Haque
प्रकाशित: (2016)

Prime Bank Ltd: Evaluation of customer service quality and ways of improvement
द्वारा: Hasan, Md.Anamul
प्रकाशित: (2010)

Factors influencing customer satisfaction in Grameenphone
द्वारा: Deepta, Aqib Wassy
प्रकाशित: (2019)

Customer satisfaction level of after sales service of ThyssenKrupp
द्वारा: Voumik, Apurba
प्रकाशित: (2014)

As an online market place, the customer servicer acivities & customer satisfaction of Kaymu.com.bd
द्वारा: Ahamed, Arif
प्रकाशित: (2015)

Current scenario of internet services: an analysis on Grameenphone
द्वारा: Lamia, Zannat Tahera
प्रकाशित: (2012)

Marketing activities and customer satisfaction survey of Holcim (Bangladesh) Ltd.
द्वारा: Khan, A.U.M.Golam Raihan
प्रकाशित: (2010)

Level of customer satisfaction at Premier Bank Ltd & way to improve it
द्वारा: Fatema-Tuz-Zohara
प्रकाशित: (2013)

Customer satisfaction on news of Channel 24
द्वारा: Alam, Surovi
प्रकाशित: (2013)

Factors influencing customer satisfaction of Banglalink
द्वारा: Nafi, Md. Nomanul Karim
प्रकाशित: (2014)

Survey on customer satisfaction regarding the quality of service provided by foreign trade department of Dutch-Bangla Bank Limited
द्वारा: Rahim, Rezwanur
प्रकाशित: (2014)

Grameenphone‘s loyalty program in telecommunication sector based on customer insight &behavior
द्वारा: Sakil, Bulbul Ahammed
प्रकाशित: (2014)

Training program: A study on Grameenphone Ltd.
द्वारा: Pervin, Afsana
प्रकाशित: (2015)

The correlation between satisfaction of the value added services and customer loyalty of Banglalink Digital Communication Ltd.
द्वारा: Sultana, Razia
प्रकाशित: (2014)

Customer satisfaction on employees of Banglalink
द्वारा: Kaisar, Nishat
प्रकाशित: (2014)

Customer satisfaction on credit cards of the City Bank Ltd.
द्वारा: Haider, S.M. Lutful
प्रकाशित: (2014)

Customer service of Genex Infosys Ltd.
द्वारा: Hossain, Anik
प्रकाशित: (2014)

Activities related to value added services of Grameenphone limited
द्वारा: Imtiaz, Nafis
प्रकाशित: (2015)

The relationship between customer satisfaction & employee satisfaction
द्वारा: Uddin, Riaz
प्रकाशित: (2014)

Customer satisfaction level of Standard Bank Limited
द्वारा: Chakma, Pramiti
प्रकाशित: (2014)