Customer satisfaction of e-commerce in Bangladesh

Customer satisfaction of e-commerce in Bangladesh

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.

Manylion Llyfryddiaeth
Prif Awdur:	Nobin, Kamran Hossain
Awduron Eraill:	Tarannum, Iffat
Fformat:	Internship report
Iaith:	English
Cyhoeddwyd:	BRAC University 2017
Pynciau:	Customer satisfaction E-commerce Consumer satisfaction
Mynediad Ar-lein:	http://hdl.handle.net/10361/8144

Eitemau Tebyg

Customer satisfaction of online shopping and E-Commerce business in Bangladesh
gan: Hussen, Md Ismaile
Cyhoeddwyd: (2023)

Effectiveness of C-express Ltd. delivery system and customer satisfaction
gan: Mitra, Tonoy
Cyhoeddwyd: (2021)

Customers satisfaction of Daraz Bangladesh
gan: Jahan, Nusrat
Cyhoeddwyd: (2024)

Customer satisfaction of Pickaboo.com
gan: Faiza, Fahmida
Cyhoeddwyd: (2017)

Customer satisfaction of Daraz Bangladesh
gan: Ahmed, Shihab
Cyhoeddwyd: (2017)

Customer satisfaction of Triangle Services Limited
gan: Islam, Mohammad Saiful
Cyhoeddwyd: (2024)

The Impact of customer relationship management on customer retention in aspect of Daraz Bangladesh LTD
gan: Masud, Rahnuma
Cyhoeddwyd: (2024)

Optimization of E-commerce operations at La Mode
gan: Sadik, Farhan
Cyhoeddwyd: (2024)

Customer satisfaction and user interface of Hungrynaki.com
Cyhoeddwyd: (2018)

Customer satisfaction on service quality of EXIM Bank
gan: Silma, Nowshin Subah
Cyhoeddwyd: (2024)

Customer satisfaction of Berger Paints Bangladesh Limited
gan: Zaman, Md. Sanjid
Cyhoeddwyd: (2021)

Customer satisfaction of UCBL
gan: Maksud, Aquib
Cyhoeddwyd: (2021)

Factors influencing customer satisfaction in Grameenphone
gan: Deepta, Aqib Wassy
Cyhoeddwyd: (2019)

A descriptive study to determine the customer satisfaction & current customer relationship status in newly launched products of Banglalink Digital Communications Limited
gan: Sakib, Saadman
Cyhoeddwyd: (2018)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
gan: Islam, Md. Aminul
Cyhoeddwyd: (2019)

Exploring the factors influencing customer satisfaction of foodpanda elderly people (above 50 years)
gan: Taher, Ruzlan Reshaila
Cyhoeddwyd: (2024)

Customer satisfaction of Dr. Azmal Hospital Limited
gan: Yousuf, M. Ashrafuzzaman
Cyhoeddwyd: (2021)

Customer satisfaction on customer services of UCB Bank
gan: Afroz, Ridita
Cyhoeddwyd: (2023)

The relationship between customer satisfaction & employee satisfaction
gan: Uddin, Riaz
Cyhoeddwyd: (2014)

Consumer Satisfaction on Biscuit in Bangladesh Market
gan: Imran, Mozammel
Cyhoeddwyd: (2019)

Quality of content and services increase customer satisfaction and repeat purchase
gan: Akhter, Ferdousi
Cyhoeddwyd: (2024)

Customer satisfaction on services of Sonali bank Limited
gan: Akib, Ahanak
Cyhoeddwyd: (2022)

An analysis of the sales activities and customer satisfaction management experience of Everjobs Bangladesh
gan: Islam, Sanjida
Cyhoeddwyd: (2016)

Customer satisfaction of Mercantile Bank Limited
gan: Rodela, Kasphia Mehajabin
Cyhoeddwyd: (2021)

E-banking services and customer behavior analysis of Agrani Bank Limited
gan: Biswas, Soumithra
Cyhoeddwyd: (2023)

Vendor satisfaction : E.co Bangladesh
gan: Ahmed, Jobaer
Cyhoeddwyd: (2017)

The brand image analysis in customer satisfaction of MyBL app
gan: Redwan, Nusrat
Cyhoeddwyd: (2024)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
gan: Sumaya, Ayesha
Cyhoeddwyd: (2019)

General banking and customer satisfaction of Bank Asia Limited
gan: Raihan, Sabbir
Cyhoeddwyd: (2023)

Impact of digitalization of service request (information update) for customer satisfaction
gan: Nova, Sanjana Azad
Cyhoeddwyd: (2023)

Consumer behavior towards Bata Shoe Company in Bangladesh: a study on customer satisfaction, brand loyalty, and buying patterns
gan: Saquib, Mohammad Nazmus
Cyhoeddwyd: (2024)

Understanding the influence and effectiveness of applying the Customer management system on Foodpanda Bangladesh
gan: Raisa, Fabeha
Cyhoeddwyd: (2024)

Evaluation of customer satisfaction level: a study on customer service in SME loan disbursement of Prime Bank-Wari Branch
gan: Ahmed, Ishtiaque
Cyhoeddwyd: (2019)

Measuring customer satisfaction on the services of HSBC during Covid-19
gan: Binte Iqbal, Sayma
Cyhoeddwyd: (2023)

Know your customer: a due diligence exercise undertaken by bKash Ltd.
gan: Prothama, Nilam Fayaza
Cyhoeddwyd: (2018)

Identifying customer satisfaction level of BRAC Bank general banking activities
gan: Mahnaz, Samanta
Cyhoeddwyd: (2019)

Customer service & customer’s satisfaction of Trust Bank Limited
gan: Fardous, Farhin
Cyhoeddwyd: (2021)

Customer satisfaction to Expressions Limited
gan: Mahmud, Md. Riaz
Cyhoeddwyd: (2020)

Applying SERVQUAL model to measure online customer satisfaction in OTT services in Bangladesh
gan: Akhand, Talal Ferdous
Cyhoeddwyd: (2024)

Customer satisfaction of The City Bank Limited
gan: Tanzim, Kishwar Kaniz
Cyhoeddwyd: (2019)