Ensuring quality service in a outsourced call center company (GENEX Infosys Limited)

Ensuring quality service in a outsourced call center company (GENEX Infosys Limited)

This internship report is submitted in a partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2016.

ग्रंथसूची विवरण
मुख्य लेखक:	Ahmed, Zihan
अन्य लेखक:	Akhter, Rahma
स्वरूप:	Internship report
भाषा:	English
प्रकाशित:	BRAC University 2016
विषय:	GENEX Infosys Limited Call center Service quality
ऑनलाइन पहुंच:	http://hdl.handle.net/10361/6440

समान संसाधन

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Manipulation of human mind through the power of discourse: a study on Bangladeshi call center conversations
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Customer service of Genex Infosys Ltd.
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प्रकाशित: (2014)

Implementation of CALL in the EFL classroom : teachers' perspective and attitudes in developing CALL-based classroom
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प्रकाशित: (2014)

Challenges of implementing CALL in multimedia classrooms of Bangladesh
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प्रकाशित: (2018)

Service quality of Jamuna Bank Limited
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Implementation of CALL in Bangladeshi private universities : students' perspective
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प्रकाशित: (2014)

An assessment of service quality in Esco Lifesciences (Bangladesh) Pvt. Limited
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Recruitment & selection process of Genex Infosys Ltd.
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प्रकाशित: (2022)

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GAP model of service quality: a study on Bank Asia Limited
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प्रकाशित: (2018)

Analyzing the factors that influence customer service quality in IFIC Bank PLC
द्वारा: Humaira, Nowrin
प्रकाशित: (2024)

Elevation of service quality by evaluating service gaps in Rangs Motors Limited
द्वारा: Shams, Faiza
प्रकाशित: (2023)

An overview of established practices and parameters to ensure quality of a pharmaceutical product
द्वारा: Akter, Shimu
प्रकाशित: (2018)

Service quality of pricekoto.com
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प्रकाशित: (2018)

Internship as a technical support engineer in technomedia limited
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Service quality in public and private hospitals in urban Bangladesh: a comparative study
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प्रकाशित: (2016)

An institutional assessment of UISC (Union Information and Services Center) : a case study of two selected Union Parishad of Bangladesh
द्वारा: Rahman, Md. Oliur
प्रकाशित: (2015)

Customer satisfaction on service quality of EXIM Bank
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प्रकाशित: (2024)

Credit card operations of Eastern Bank Ltd and opinion of credit cardholders about EBL’s credit card service quality
द्वारा: Delwar, Raisa
प्रकाशित: (2018)

The structure of service quality perceptions for multiple-encounter services
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प्रकाशित: (2016)

Service quality status: Nitol Motors Ltd.
द्वारा: Khan, Md. Riasat Azim
प्रकाशित: (2018)

Do warranties influence perceptions of service quality?: a study of the automobile repair and service industry
द्वारा: Andaleeb, Syed Saad, और अन्य
प्रकाशित: (2016)

Perception of RMG working mothers on caregiver quality for children’s development at factory based child care center
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प्रकाशित: (2021)

Rehabilitation center for substance abuse
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Sports center Bhatiary, Chittagong
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Reaching quality services of BRAC health centers to the People
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प्रकाशित: (2019)

Cultural center: a cultural platform for interaction at Purbachal
द्वारा: Islam, Mahjabin
प्रकाशित: (2017)

Disaster edutainment and emergency response training center
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प्रकाशित: (2016)

Quality : from customer needs to customer satisfaction /
द्वारा: Bergman, Bo, 1943-
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Designing a day care center : how to select, design, and develop a day care center /
द्वारा: Evans, E. Belle
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The structure and measures of service quality perceptions for multiple-encounter services: a study of hospitals in Bangladesh
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प्रकाशित: (2016)

Service quality perceptions and patient satisfaction: a study of hospitals in a developing country
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Challenges and prospects of assessment development center
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BRAC's Daycare Center: notes from non-participant observation
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प्रकाशित: (2020)

সুরের ধারা : Music Institute and Tagore Research Center
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प्रकाशित: (2021)

Customer’s satisfaction on service quality of Southeast Bank Ltd., Banglamotor branch
द्वारा: Nuzhat, Ramisa
प्रकाशित: (2021)

Teachers quality and teacher education at primary education sub-sector in Bangladesh
द्वारा: Mullick, Jahirul Islam, और अन्य
प्रकाशित: (2010)

The quality of life

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