Customer satisfaction in the restaurant industry: an examination of the transaction-specific model

This article was published in the Women in Management Review [© Emerald Group Publishing Limited] and the definite version is available at : http://dx.doi.org/10.1108/08876040610646536 The Journal's website is at: http://www.emeraldinsight.com/doi/abs/10.1108/08876040610646536

書誌詳細
主要な著者: Andaleeb, Syed Saad, Conway, Carolyn
フォーマット: 論文
言語:English
出版事項: © 2006 Emerald Group Publishing Limited 2016
主題:
オンライン・アクセス:http://hdl.handle.net/10361/5467