Customer satisfaction in the restaurant industry: an examination of the transaction-specific model
This article was published in the Women in Management Review [© Emerald Group Publishing Limited] and the definite version is available at : http://dx.doi.org/10.1108/08876040610646536 The Journal's website is at: http://www.emeraldinsight.com/doi/abs/10.1108/08876040610646536
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| Format: | Article |
| Langue: | English |
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© 2006 Emerald Group Publishing Limited
2016
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| Accès en ligne: | http://hdl.handle.net/10361/5467 |