Customer satisfaction in the restaurant industry: an examination of the transaction-specific model

Customer satisfaction in the restaurant industry: an examination of the transaction-specific model

This article was published in the Women in Management Review [© Emerald Group Publishing Limited] and the definite version is available at : http://dx.doi.org/10.1108/08876040610646536 The Journal's website is at: http://www.emeraldinsight.com/doi/abs/10.1108/08876040610646536

Bibliographic Details
Main Authors: Andaleeb, Syed Saad, Conway, Carolyn
Format: Article
Language:English
Published: © 2006 Emerald Group Publishing Limited 2016
Subjects:
Restaurants
Catering industry
Customer satisfaction
Service levels
United States of America
Online Access:http://hdl.handle.net/10361/5467

Internet

http://hdl.handle.net/10361/5467

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