Citação norma APA

Andaleeb, S. S., & Conway, C. (2016). Customer satisfaction in the restaurant industry: An examination of the transaction-specific model. © 2006 Emerald Group Publishing Limited.

Citação norma Chicago

Andaleeb, Syed Saad, and Carolyn Conway. Customer Satisfaction in the Restaurant Industry: An Examination of the Transaction-specific Model. © 2006 Emerald Group Publishing Limited, 2016.

Citação norma MLA

Andaleeb, Syed Saad, and Carolyn Conway. Customer Satisfaction in the Restaurant Industry: An Examination of the Transaction-specific Model. © 2006 Emerald Group Publishing Limited, 2016.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.