Andaleeb, S. S., & Conway, C. (2016). Customer satisfaction in the restaurant industry: An examination of the transaction-specific model. © 2006 Emerald Group Publishing Limited.
Chicago (17e ed.) BronvermeldingAndaleeb, Syed Saad, en Carolyn Conway. Customer Satisfaction in the Restaurant Industry: An Examination of the Transaction-specific Model. © 2006 Emerald Group Publishing Limited, 2016.
MLA (8e ed.) BronvermeldingAndaleeb, Syed Saad, en Carolyn Conway. Customer Satisfaction in the Restaurant Industry: An Examination of the Transaction-specific Model. © 2006 Emerald Group Publishing Limited, 2016.
Let op: Deze citaties zijn niet altijd 100% accuraat.