Andaleeb, S. S., & Conway, C. (2016). Customer satisfaction in the restaurant industry: An examination of the transaction-specific model. © 2006 Emerald Group Publishing Limited.
Citace podle Chicago (17th ed.)Andaleeb, Syed Saad, a Carolyn Conway. Customer Satisfaction in the Restaurant Industry: An Examination of the Transaction-specific Model. © 2006 Emerald Group Publishing Limited, 2016.
Citace podle MLA (8th ed.)Andaleeb, Syed Saad, a Carolyn Conway. Customer Satisfaction in the Restaurant Industry: An Examination of the Transaction-specific Model. © 2006 Emerald Group Publishing Limited, 2016.
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