Customer service and satisfaction analysis at Prime Bank Ltd.

Customer service and satisfaction analysis at Prime Bank Ltd.

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2023.

Xehetasun bibliografikoak
Egile nagusia:	Jihan, Jaky All Naiem
Beste egile batzuk:	Hasan, Najmul
Formatua:	Internship report
Hizkuntza:	English
Argitaratua:	Brac University 2024
Gaiak:	Customer satisfaction Prime Bank Limited Commercial banks General Banking Banks and banking > Bangladesh. Banks and banking > Customer services > Bangladesh.
Sarrera elektronikoa:	http://hdl.handle.net/10361/23069

Antzeko izenburuak

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Evaluation of customer service quality (SERVQUAL) of Prime Bank Limited
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Changes in general banking system and employee satisfaction in Prime Bank
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Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
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General banking division of Prime Bank Limited
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Impact of digitalization of service request (information update) for customer satisfaction
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General banking and customer satisfaction of Bank Asia Limited
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Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
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Customer perception on general banking activities of Prime Bank Limited Banani branch
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The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
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Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
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Evaluation of customer satisfaction of United Commercial Bank Limited
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General banking and digitalization through the lenses of customer
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A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
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Loan activities and customer service satisfaction of Bangladesh Commerce Bank Limited (Pragati Sarani Branch)
nork: Shafin, Md. Shahriar Kabir
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SERVQUAL perception of Prime Bank Limited
nork: Hossain, Dahlia
Argitaratua: (2018)

Procedure of trade service division and an analysis of automation opportunities in Prime Bank Limited
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