Role of employee behavior in CRM success: analyzing the impact of employee attitudes, communication skills and customer centric behavior on CRM effectiveness of AKSID Corporation Limited

Role of employee behavior in CRM success: analyzing the impact of employee attitudes, communication skills and customer centric behavior on CRM effectiveness of AKSID Corporation Limited

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2024.

Bibliographic Details
Main Author: Dey, Mowrita
Other Authors: Khan, Tanzin
Format: Internship report
Language:English
Published: Brac University 2024
Subjects:
Construction service
AKSID Corporation Limited
Employee perception
Sika building chemicals
Customer centric behavior
Customer relations > Management
Marketing
Employee motivation
Online Access:http://hdl.handle.net/10361/22958

Internet

http://hdl.handle.net/10361/22958

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