Critical aspects of general banking and employee behavior that improves customer experience

Critical aspects of general banking and employee behavior that improves customer experience

This internship report is submitted in partial fulfillment of the requirements for the degree of Bachelor of Business Administration, 2022.

Sonraí bibleagrafaíochta
Príomhchruthaitheoir:	Dhera, Rejwana Zannat
Rannpháirtithe:	Shuvo, Shihab Kabir
Formáid:	Internship report
Teanga:	English
Foilsithe / Cruthaithe:	Brac University 2023
Ábhair:	Customer satisfaction E-banking SWOT Data Research analysis Performance Customer services. Banks and banking > Bangladesh.
Rochtain ar líne:	http://hdl.handle.net/10361/18995

Míreanna comhchosúla

E-banking services and customer behavior analysis of Agrani Bank Limited
de réir: Biswas, Soumithra
Foilsithe / Cruthaithe: (2023)

Customer service & customer’s satisfaction of Trust Bank Limited
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Foilsithe / Cruthaithe: (2021)

Customer satisfaction and general operations of Rupali Bank
de réir: Tripti, Ayesha Ferdousi
Foilsithe / Cruthaithe: (2017)

Customer satisfaction on general banking of Mercantile Bank Limited
de réir: Faizah, Humayra
Foilsithe / Cruthaithe: (2017)

Identifying customer satisfaction level of BRAC Bank general banking activities
de réir: Mahnaz, Samanta
Foilsithe / Cruthaithe: (2019)

Evaluation of customer satisfaction level: a study on customer service in general banking Prime Bank-Pragati Sarani Branch
de réir: Rashid, Kamrun Nahar
Foilsithe / Cruthaithe: (2019)

Customer satisfaction on customer services of UCB Bank
de réir: Afroz, Ridita
Foilsithe / Cruthaithe: (2023)

Performance analysis and customer satisfaction of Jamuna Bank Limited Mohakhali Branch
de réir: Naim, Rabiul Islam
Foilsithe / Cruthaithe: (2021)

General banking and digitalization through the lenses of customer
de réir: Tasnuva, Rudainah
Foilsithe / Cruthaithe: (2024)

General banking and customer satisfaction of Bank Asia Limited
de réir: Raihan, Sabbir
Foilsithe / Cruthaithe: (2023)

Customer satisfaction based on customer services at Dhaka Bank Limited of Dhanmondi Branch
de réir: Alam, Farzana
Foilsithe / Cruthaithe: (2022)

Customer satisfaction on services of Sonali bank Limited
de réir: Akib, Ahanak
Foilsithe / Cruthaithe: (2022)

Customer relationship with general banking of Al Arafah Islami Bank
de réir: Mim, Ummay Sauda Alam
Foilsithe / Cruthaithe: (2021)

An investigation to customer satisfaction level of NCC Bank LTD in the general banking services
de réir: Chowdhury, Mysha
Foilsithe / Cruthaithe: (2017)

Customer satisfaction on general banking activities of Mercantile Bank Limited
de réir: Bushra, Abedin
Foilsithe / Cruthaithe: (2016)

Customer satisfaction on customer service of IFIC Bank limited
de réir: Mondal, Tanushree
Foilsithe / Cruthaithe: (2021)

Analysis on retail banking and customer satisfaction of One Bank
de réir: Rahman, MD. Mahbubur
Foilsithe / Cruthaithe: (2017)

Electronic banking and customer satisfaction of NRB Commercial Bank Limited, Dhanmondi Branch.
de réir: Fariha, Lamia Jannat
Foilsithe / Cruthaithe: (2023)

Overall banking industry for foreign Bangladeshi customers in terms of Bangladesh
de réir: Islam, Md. Aminul
Foilsithe / Cruthaithe: (2019)

Customer satisfaction gap in general banking section of Union Bank Limited, Mirpur branch
de réir: Afroz, Nadia
Foilsithe / Cruthaithe: (2018)

Customer satisfaction measurement on General Banking & ATM service of Southeast Bank Limited, Mohakhali branch
de réir: Saad, Kazi Newaz Alam
Foilsithe / Cruthaithe: (2019)

An empirical study on the satisfaction level of customer’s regarding Bank Alfalah’s digital products & service
de réir: Osman, Jaki
Foilsithe / Cruthaithe: (2016)

Impact of digitalization of service request (information update) for customer satisfaction
de réir: Nova, Sanjana Azad
Foilsithe / Cruthaithe: (2023)

Customer service and satisfaction analysis at Prime Bank Ltd.
de réir: Jihan, Jaky All Naiem
Foilsithe / Cruthaithe: (2024)

Customer service and satisfaction of Agrani Bank Limited
de réir: Afroz, Sadia
Foilsithe / Cruthaithe: (2018)

Customer satisfaction level of Standard Bank Limited
de réir: Anjum, Sabab Al
Foilsithe / Cruthaithe: (2018)

Customer satisfaction of Standard Bank Ltd.
de réir: Zaman, Tazrin
Foilsithe / Cruthaithe: (2017)

Customer’s relationship with general banking of Pubali Bank Limited
de réir: Dash, Saikat
Foilsithe / Cruthaithe: (2022)

Customer satisfaction towards online banking service of Bank Asia Limited, Banani Branch
de réir: Sumaya, Ayesha
Foilsithe / Cruthaithe: (2019)

The relationship of customer satisfaction with deposit and premium banking of BRAC Bank Limited
de réir: Bepari, Md. Alamin
Foilsithe / Cruthaithe: (2020)

Customer satisfaction of Standard Chartered Bank compared to other banks
de réir: Jarin, Shams
Foilsithe / Cruthaithe: (2017)

Customer satisfaction in public banks: a study on Janata Bank Limited
de réir: Ershad, Shah Zafar
Foilsithe / Cruthaithe: (2017)

Determinants of customer satisfaction of general banking: a study on EXIM Bank LTD
de réir: Islam, Md. Shajidul
Foilsithe / Cruthaithe: (2024)

Customer service and satisfaction of Janata Bank
de réir: Nayeem, Jannatul
Foilsithe / Cruthaithe: (2019)

Analyzing customer satisfaction about online banking services of Jamuna Bank Limited
de réir: Bhattacharjee, Mukti
Foilsithe / Cruthaithe: (2017)

Customer satisfaction survey of unsecured loan customers of BRAC Bank limited
de réir: Akhtar, Jasmin
Foilsithe / Cruthaithe: (2013)

Service efficiency and customer analysis of E-banking at Dhaka Bank
de réir: Abdullah, Zakir
Foilsithe / Cruthaithe: (2023)

Analysis of customer satisfaction level of Dutch Bangla Bank Limited, (DBBL)
de réir: Anima, Maisha Ibnath
Foilsithe / Cruthaithe: (2020)

General banking activities Of Southeast Bank Limited
de réir: Tabassum, Fabiya
Foilsithe / Cruthaithe: (2022)

A study of customer satisfaction on online banking & ATM services, Islami Bank Bangladesh Limited
de réir: Jahan, Md. Ashraf
Foilsithe / Cruthaithe: (2019)